60s House Manager

Chileda Institute•La Crosse, WI

1d•Onsite

About The Position

Chileda's mission is to improve the quality of life for individuals with cognitive and behavior challenges. Its La Crosse Treatment and Learning Center consists of four homes where students live and learn to become more independent. The House Manager oversees daily operations of an assigned home, supervises and mentors staff, and ensures students receive meaningful programming. Working collaboratively with treatment teams, the House Manager facilitates communication, behavioral, and life-skills training, and evaluates staff performance and home operations. The position generally works from 1 PM to 9 PM, Monday through Friday, with a weekend rotation of at least one weekend every four weeks. On-call work may be required during short-staffing periods. The role reports to the Residential Manager and involves frequent physical interactions with students during self-care, behavioral interventions, and educational and recreational programming. Duties may include blocking, grab releases, physical transport, and physical restraint. Work takes place primarily in residential homes, with some activities in the education building and outdoors. The role also requires riding in Chileda vans and public transportation to community outings.

Requirements

A bachelor's degree in human services, or at least three years of supervisory experience working with people with developmental disabilities in a licensed setting.
Must be at least 18 years old.
Demonstrated behavior-modification skills and sound decision-making judgment conducive to role-modeling appropriate skills for students.
Intermediate computer skills and ability to learn and operate software programs.
Ability to lead a diverse group of employees, provide feedback and guidance, and make decisions.
Ability to take responsibility and assist with problem-solving for supervised staff and students.
Knowledge of and ability to train staff in and implement Positive Behavior Support plans and treatment-plan goals.
Knowledge of and ability to train staff in and implement PECS, visual strategies, social stories, positive behavior supports, trauma-informed care, and other intervention strategies used to support student outcomes.
Ability to perform the position's essential functions without direct risk of harm to oneself or others.
Ability to meet the role's physical demands, including frequent physical interactions with students and implementing behavior-management techniques such as blocking, grab releases, physical transport, and physical restraint.
Ability to communicate and exchange information with coworkers by speaking and hearing.

Responsibilities

Promote and demonstrate learning, collaboration, safety, respect, and compassion, and positively implement agency initiatives.
Ensure staff implement students' Positive Behavior Support Plans as written and comply with Chileda policies and procedures, RCC regulations, and COA Standards.
Collaborate with Shift Managers and other House Managers to plan appropriate staffing coverage for residential shifts.
Ensure staff-to-student assignments are posted at least 15 minutes before each shift and staff are trained on assigned students.
Review or delegate review of student binders and ensure required documentation is accurate and complete before staff finish their shifts.
Assign walkie-talkies to staff and follow up on missing or broken equipment.
Ensure staff receive breaks and provide coverage when needed.
Perform Direct Support Professional duties when assigned to work with students.
Maintain training status for students in the assigned house and ensure staff are trained on new or updated student Positive Behavior Support Plans.
Use de-escalation techniques and, as a last resort, emergency interventions in accordance with Chileda's Crisis Response procedure and behavior guidelines.
Complete performance evaluations for assigned staff on time and ensure evaluations for all house staff are completed by the required deadlines.
Maintain a clean and safe home by ensuring staff complete daily chores and tasks.
Plan student outings that support treatment-plan goals and follow Chileda's outing procedure.
Identify and promptly report unsafe conditions, maintenance needs, and staff performance concerns through the appropriate channels.
Facilitate monthly staff meetings for all shifts.
Ensure staff support students' hygiene and teach self-care skills that promote independence.
Create and set up on-campus and off-campus recreational programming for students during in-house programming times.
Provide regular positive and corrective feedback to Assistant House Managers, Lead Direct Support Professionals, and Direct Support Professionals.
Create, implement, and ensure staff consistently follow individual student programming, including schedules, communication resources, PECS and other visual supports, clothing procedures, leisure activities, and mealtime routines.
Attend and participate in Core Team meetings, provide feedback on Positive Behavior Support Plans and procedures, follow appropriate channels for program changes, and communicate meeting information to house staff.
Train staff on safety and emergency procedures and participate in drills and other safety-related procedures.
Ensure required visuals are displayed and maintained.
Complete assigned training within the designated time frame and complete at least 24 hours of training annually.
Perform other duties as assigned by the supervisor.