60s House Manager

Chileda Institute Inc.•La Crosse, WI

2d•Onsite

About The Position

Chileda's mission is to improve the quality of life for individuals with cognitive and behavior challenges. Its La Crosse Treatment and Learning Center includes four homes where students live and learn to become more independent. The House Manager is responsible for the daily operations of an assigned house, supervising and mentoring staff and ensuring meaningful programming for students. The role works collaboratively with treatment teams to implement communication, behavioral, and life-skills training, and evaluates staff performance and home operations. The position generally works 1 PM–9 PM, Monday through Friday, with a weekend rotation of at least one weekend every four weeks. On-call availability is required as needed during short-staffing periods. The House Manager reports to the Residential Manager.

Requirements

Bachelor’s degree in human services, or at least three years of supervisory experience working with people with developmental disabilities in a licensed setting.
Must be at least 18 years old.
Demonstrated behavior-modification skills and decision-making judgment appropriate for modeling skills for students.
Intermediate computer skills and ability to learn and operate software programs.
Ability to lead a diverse group of employees, provide feedback and guidance, and make decisions.
Ability to take responsibility and assist with problem-solving for supervised staff and students.
Knowledge of and ability to train staff on and implement Positive Behavior Support plans and treatment-plan goals.
Knowledge of and ability to train staff on and implement PECS, visual strategies, social stories, positive behavior supports, trauma-informed care, and other intervention strategies used to support student outcomes.
Ability to meet the position’s physical demands, including frequent physical interactions with students and implementation of behavior-management techniques such as blocking, grab releases, physical transport, and physical restraint.
Ability to talk and hear to communicate and exchange information with coworkers, and to perform essential functions without directly risking harm to oneself or others.

Responsibilities

Promote and demonstrate learning, collaboration, safety, respect, and compassion, and positively implement changes introduced by agency initiatives.
Ensure staff implement students’ Positive Behavior Support Plans as written and comply with Chileda policies and procedures, RCC regulations, and COA standards.
Collaborate with Shift Managers and other House Managers to plan residential shift coverage.
Post staff-to-student assignments at least 15 minutes before each shift and ensure staff are trained on assigned students.
Review or assign a designee to review student binders and ensure required staff documentation is accurate, complete, and finished before shifts end.
Assign walkie-talkies to staff and follow up on broken or missing equipment.
Ensure staff receive breaks and provide coverage when needed.
Perform Direct Support Professional duties when assigned to work with students.
Maintain student training status in the assigned house and ensure staff are trained on updated or new student Positive Behavior Support Plans.
Use de-escalation techniques and, as a last resort, emergency interventions according to Chileda’s Crisis Response procedure and guidelines.
Complete assigned staff performance evaluations by their due dates and ensure evaluations for all house staff are completed on time.
Maintain a clean and safe home by ensuring staff complete daily chores and tasks.
Plan student outings that support treatment-plan goals and follow the outing procedure.
Identify and promptly address unsafe conditions or maintenance needs, reporting them to the appropriate residential and facilities personnel.
Address performance concerns promptly and notify the appropriate managers according to the Performance Action Counseling procedure.
Facilitate and lead monthly staff meetings for all shifts.
Ensure staff assist students with hygiene and teach self-care skills that promote independence.
Create and arrange on-campus and off-campus recreational programming for in-house programming times.
Provide regular positive and corrective feedback to Assistant House Managers, Lead Direct Support Professionals, and Direct Support Professionals about their assigned duties.
Create and implement individual student programming and ensure staff consistently follow daily and independent schedules; communication resources; PECS and other communication supports; and procedures for clothing, leisure activities, and mealtime routines.
Attend and contribute to Core Team meetings, provide feedback on Positive Behavior Support Plans and procedures, follow appropriate channels for program changes, and communicate meeting information to house staff.
Train staff on safety and emergency procedures and participate in drills and other safety procedures.
Ensure necessary visual supports are displayed and maintained.
Complete assigned training on time and at least 24 hours of training annually.
Perform other duties as assigned by the supervisor.