Sagamore House Manager

Southeastern Integrated Care LLC•Siler City, NC

20d

About The Position

The House Manager oversees the daily operations of a residential program, the care of youth, and staff supervision. The role assists with coordinating care, staffing patterns, budgets, and environments that support the program’s treatment philosophy. As a member of the Sagamore Services Program Leadership Team, the House Manager works to provide the best care possible for youth in the program. The House Manager develops and implements unit treatment goals and plans in collaboration with treatment team members and the assigned Clinician. The role coordinates care, visits, case conferences, admissions and discharges, and crisis management planning; monitors youth’s needs and behavior; and supports progress toward discharge and return to family, school, and community. It also involves representing the unit in meetings, communicating treatment goals to clients, and fostering respectful relationships with youth and families. The House Manager supervises staff and supervisors, documents supervision and training, develops staff, establishes and evaluates performance goals, manages work procedures and home schedules, resolves grievances, and takes personnel actions when necessary. The role also contributes to budgeting and cost management and supports compliance with applicable state and mental health competency requirements.

Requirements

Master’s degree in a Human Services field, or a Bachelor’s degree and at least two years of experience in a human services setting.
Ability to respond effectively and cope with an environment that can be extremely stressful on the mind and body.
Ability to drive agency vehicles and transport clients.
Valid North Carolina driver’s license, at least three years of driving with a driver’s license, and a clean driving record.
Must pass a drug screening test and extensive background check.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Adhere to the agency’s philosophy and mission statement.
Develop unit treatment goals for each child in conjunction with the treatment team; attend treatment team meetings and coordinate care with team members.
Develop, write, update, and implement treatment plans and monthly progress summaries; use assessment tools and oversee implementation of the relationship-based philosophy with the assigned Clinician.
Develop unit treatment objectives connected to overall treatment goals, discharge plans, and return to family, school, and community.
Communicate each client’s goals and objectives in conjunction with their treatment plan.
Ensure children’s needs for special services are addressed with the Treatment Team, Program Clinician, Milieu Coordinator, and Case Manager.
Observe children for indications of physical or mental behavioral problems.
Coordinate children’s visits with their assigned Clinician.
Participate in weekly treatment meetings and represent assigned units in appropriate meetings to develop, review, revise, and update treatment goals with children, families, referring agencies, and campus staff.
Assist in establishing individual crisis management plans for each child in the unit, with plans documented and made available to treatment team staff within four days of admission.
Work with the Milieu Coordinator and Operations Director on the annual budget to reduce costs and spending as appropriate.
Collect, organize, and analyze information about children from records, tests, interviews, and professional resources to evaluate interests, aptitudes, abilities, and personality characteristics for vocational and educational planning.
Revise plans of care and schedule case conferences.
Be accessible to children in crisis and implement home group activities.
Schedule children’s admissions and discharge dates with the Case Manager and assigned Clinician.
Attend team meetings to keep staff informed about work with individual cases.
Understand the cultural diversity of children and team members and build mutually respectful relationships with children and families.
Intervene appropriately to meet the needs of children and families and help them gain skills and confidence to address issues and problems.
Work in partnership with other team members.
Review applications and participate in screening and report writing.
Employ and supervise staff and supervisors, ensuring supervision and training are documented in compliance with state and mental health competency requirements.
Train and develop staff and supervisors in the program philosophy, including the values of structure, engagement, nurture, and challenge.
Set staff goals and objectives and review and evaluate job performance.
Determine work procedures and manage home schedules in conjunction with the Milieu Coordinator, Clinician, Supervisors, and Case Manager.
Maintain work relations and resolve grievances.
Provide supervision to supervisors and staff members and carry out personnel actions when necessary.