House Manager

Dungarvin • Madison, WI

2h • $55,700 - $62,300 • Onsite

About The Position

The House Manager role is described in the posting as a Program Director position responsible for leading multiple residential programs serving individuals with intellectual or developmental disabilities and other support needs. The position combines direct care and supervisory duties and is based in-office, providing site supervision for direct care staff. The role focuses on person-centered support that promotes dignity, independence, and choice, while ensuring programs operate successfully and meet quality standards.

Requirements

• At least 2 years of managerial or supervisory experience, including hiring, employee discipline, and performance management.
• At least 1 year of full-time direct experience working with individuals with intellectual or developmental disabilities.
• Successful completion of required background checks and applicable regulatory clearances.
• Valid driver's license with an acceptable driving record.
• Reliable vehicle with current auto liability insurance.
• Strong decision-making, time management, and communication skills, and a responsible, mature, and flexible approach to leadership.

Nice To Haves

• Bachelor's degree preferred in Human Services, Social Work, Psychology, Behavioral Science, or a related field.
• Experience working with individuals with mental health needs.

Responsibilities

• Supervise, coach, and develop Direct Support Professionals.
• Manage multiple residential programs and ensure daily operations run smoothly.
• Address staffing and operational challenges, make decisions, and find practical solutions.
• Monitor expenses, manage program budgets, and make responsible financial decisions.
• Partner with families, guardians, case managers, and clinical professionals.
• Ensure programs meet company standards, licensing requirements, and regulatory expectations.
• Help recruit, hire, train, and retain employees, providing ongoing feedback and support.

Benefits

• 401(k) plan with employer match after one year of service.
• Company-provided equipment and a monthly cellphone stipend.
• Access to pet insurance.
• PTO that increases with tenure, PTO donation options, and paid sick leave.
• Medical, dental, and vision coverage.
• Supplemental insurance options.
• Flexible spending and health savings accounts (FSA and HSA).
• Company-paid long-term disability and life insurance.
• Internal job mobility nationwide.
• Employee referral program.
• Employee Assistance Program (EAP).
• National brand discounts.
• Mileage reimbursement at $0.55 per mile.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed