House Manager

Dungarvin•Madison, WI
•$55,700 - $62,300•Onsite

About The Position

The House Manager, described in the posting as a Program Director, coordinates and manages assigned residential programs, including traditional DD/IDD programs and behavioral programs in certified Adult Family Homes. The role typically oversees approximately 2–4 adult residential program sites, with 1–4 residents per home and 10–12 direct reports per program, depending on the programs. The position combines administrative and direct care duties and is located in Janesville, Wisconsin, with daily on-site presence. The role includes site supervision of direct care staff during typical Monday-through-Friday office hours. The Program Director must also maintain a flexible schedule and be available on call during a rotation, including weekends and odd hours.

Requirements

  • A minimum of 2 years of managerial or supervisory experience, including hiring, disciplining, and terminating employees.
  • At least 1 year of full-time, direct experience working with individuals with developmental or intellectual disabilities.
  • A successful background clearance is required as part of the onboarding/employment process.
  • A valid driver's license and reliable vehicle with auto insurance are required.
  • Must demonstrate good decision-making, time management, and communication skills, and be responsible, mature, and flexible.

Nice To Haves

  • Bachelor's degree, preferably in Human Services, Social Work, Psychology, Behavioral Science, or a related field.
  • Experience with mental health.

Responsibilities

  • Oversee all aspects of assigned group homes.
  • Develop, maintain, and review ISPs, BSPs, or IPPs.
  • Partner regularly with families, case managers, and other stakeholders.
  • Manage household and individual budgets.
  • Provide thorough, complete, and timely on-site orientation to new staff.
  • Directly train employees in all areas of program implementation.
  • Provide ongoing coaching and development to employees.
  • Complete employee evaluations, conduct investigations, and initiate disciplinary actions and terminations as needed.
  • Schedule and lead team meetings.
  • Develop and implement employee schedules.
  • Provide site supervision for direct care staff.

Benefits

  • Starting annual wage of $55,700–$62,300 based on education level.
  • $1,500 retention bonus for candidates with a bachelor's degree or higher.
  • 401(k) plan with a 3% employer match after one year of service.
  • Company-provided hardware and cell phone stipend.
  • Pet insurance.
  • Paid time off that increases with tenure.
  • PTO donation program.
  • Medical, dental, and vision insurance.
  • Free life insurance and long-term disability insurance.
  • Supplemental insurance, FSA, and HSA.
  • Mileage reimbursement.
  • Growth and development opportunities.
  • Employee referral program.
  • Employee Assistance Program.
  • Job mobility options within Dungarvin's 17 states of services.
  • Discount on personal Verizon monthly bill and other national discount programs.
  • Ongoing training, development, and mentorship opportunities.
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