House Manager
UNC-Chapel Hill•Chapel Hill, NC
•Onsite
About The Position
This position serves as one of three Audience Services Associates or House Managers for PlayMakers' six-show main stage season, as well as some other second stage or workshop productions. Performances run Wednesday-Saturday nights, and Sunday matinees, but this schedule may vary. The position also works in the box office as needed.
Requirements
- Experience with Tessitura ticketing software is a plus.
- Customer service skills.
- Ability to handle emergencies.
- Administrative skills.
- Artist support skills.
Nice To Haves
- Experience as an Audience Services Associate or House Manager.
Responsibilities
- Prepare and maintain facilities inside and outside the theater before, during, and after each performance.
- Manage and supervise work-study students and volunteers.
- Provide customer service to audience members during performances.
- Assist other departments of PlayMakers as necessary for Opening Nights and other special events.
- Identify and respond to emergencies according to emergency protocols.
- Report all incidents to the Director of Operations.
- Sell single tickets and subscriptions using Tessitura ticketing software.
- Provide information to patrons regarding performance time schedules, location of events, and various pricing and seating arrangements.
- Explain box office policies and respond to routine problems regarding ticket sales.
- Reconcile daily cash receipts and perform daily deposits with the University Cashier.
- Prepare box office and front of house reports as needed.
- Provide any additional administrative tasks and artist support as needed.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
