House Manager

Justice Resource Institute • Warwick, RI

1d • Onsite

About The Position

Supports To Empower People (STEP) is hiring a House Manager to oversee community and residential services for adult men with intellectual and developmental, as well as behavioral and mental health issues in Rhode Island. STEP provides empowering assistance in therapeutically receptive environments which allows participants to embark upon the clinical challenges encountered and to safely explore and pursue their dreams.

Requirements

• Must be 21 years or older.
• High School Diploma is required.
• Direct service and supervisory experience in a community residence serving adults with Intellectual/developmental disabilities.
• Leadership qualities and the ability to perform administrative functions.
• A firm grasp of behavioral principles and an understanding of therapeutic environment.
• Record of problem-solving ability, interpersonal skills, flexibility, and dependability.
• Strong communication skills.
• Ability to independently plan and organize one's own schedule and activities.
• Excellent organizational skills.
• Driver’s license and access to an insured, inspected, and registered vehicle to be used during work hours.
• Background and driving record checks will be performed.

Nice To Haves

• Bachelor’s degree in the Human Service field preferred

Responsibilities

• Responsible for overseeing the administration and planning of community-based residential and day programs for people with developmental disabilities.
• Monitoring the operation of the program and implementation of all program development and planning activities.
• Provide administrative leadership and supervision to staff to effectively organize service delivery and promote JRI's community-based programs for individuals with developmental disabilities.
• Actively participate in STEP’s Administrative Team, including Administrator On-Call rotation.
• Creating space for active, respectful conversations with a goal of problem-solving as well as advancement of the program, clients, and employees.
• Implement administrative, information, and data collection systems that monitor all programs and provide continuous feedback on the quality and effectiveness of all services in addressing consumer needs, program goals and objectives, and contract and fiscal compliance.
• Develop collaborative and effective working relationships with public and private human service agencies, consumer and provider advocacy groups, consumer families, and other community entities in order to promote JRI's programs for individual with developmental disabilities, enhance resources, and, where possible and appropriate, expand programs and services.
• Address challenges constructively and proactively.
• Design systems, organize resources, and implement ongoing monitoring activities in a manner that insures appropriate delivery of all services and quality care in safe and healthful environments through the availability of appropriate staffing, clinical, administrative, and technical resources, and other supports.
• Actively participates in the review and implementation of program policies and procedures.
• Hire, train, schedule, supervise, and evaluate program staff.
• Ensure timely performance evaluations and consistent supervision of their work.
• Ensure program compliance with all regulatory and quality assurance requirements with respective funding and/or authorizing agencies and governmental regulations.
• Ensure that adequate staffing resources and emergency support and back up are available on a twenty-four hour basis to all residential and community support programs and that appropriate communication and liaison is maintained in the event of emergencies or unusual events involving programs or consumers under the care of the programs.
• Actively participate in the development, implementation, and oversight of person-centered plans for the individuals supported.
• Ensure the accurate collection, cumulation, and recording/entry of all data on all Person-Centered plan objectives, including behavior and nursing care plans, as well as services provided.
• Ensure ongoing SSA and DHS eligibility and recertifications for all individuals supported.
• Remain up-to-date in the field through participation in conferences, seminars, and professional and advocacy organizations that promote and advocate for services and programs and/or provide research and evaluation in the field.

Benefits

• $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED