House Manager
About The Position
The Home Manager oversees the daily operations of a residential home serving individuals with intellectual and developmental disabilities. The role ensures compliance with organizational policies, Tennessee state regulations, DDA requirements, and quality assurance standards while providing leadership, training, and support to Direct Support Professionals (DSPs). The manager maintains a safe, organized, and audit-ready home, supports staff development, monitors documentation, and ensures continuity of care through effective staffing management. This position combines leadership, quality assurance, staff development, and direct support oversight. The Home Manager leads a DSP team, maintains a survey-ready home, ensures regulatory compliance, and promotes positive outcomes for the people supported. The role includes flexible scheduling, shift coverage when staff are absent, coordination of call-out coverage, and 24/7 cell phone accessibility for emergency coverage at management's direction.
Requirements
- High school diploma or GED.
- At least 2 years of related experience, including supervisory experience.
- Valid driver's license and acceptable driving record.
- Ability to pass required background checks and drug screening.
- Valid Adult CPR certification, or ability to obtain certification within 30 days of employment.
- Strong communication, documentation, and leadership skills.
- Ability to work a flexible schedule and provide coverage as needed.
- Ability to complete required training and obtain Medication Administration Certification within 90 days.
Nice To Haves
- Experience supporting individuals with intellectual and developmental disabilities.
Responsibilities
- Lead, coach, and develop Direct Support Professionals to provide high-quality, person-centered support.
- Oversee staff onboarding, training, performance evaluations, and ongoing professional development.
- Review documentation and conduct audits to ensure compliance with agency policies, DDA standards, state regulations, and quality assurance requirements.
- Maintain a safe, clean, organized, and survey-ready home through routine inspections, fire drills, emergency preparedness activities, and risk management.
- Monitor training requirements, certifications, and competency records to ensure staff remain qualified and prepared.
- Facilitate team meetings, promote effective communication, and provide coaching, recognition, and corrective action when needed.
- Manage staffing schedules and ensure adequate coverage to meet the needs of individuals supported.
- Cover shifts when staff absences occur to ensure safety and continuity of care.
- Coordinate coverage for call-outs and staffing shortages to maintain required supervision and support levels.
- Maintain 24/7 cell phone accessibility and provide emergency coverage at management's direction.
- Support individuals receiving services as needed.
- Prepare for regulatory reviews and address staffing challenges and scheduling coverage.
Benefits
- Competitive salary.
- Paid training and certifications.
- Professional development opportunities.
- Leadership growth opportunities.
- Supportive and mission-driven work environment.
- Comprehensive benefits package for eligible employees.
- Paid time off and holidays.
- Retirement plan participation.
- Meaningful work that positively impacts lives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
