House Manager - Adult Transitional Homes

Southeastern Integrated Care•Parkton, NC

7d•Onsite

About The Position

The House Manager (House Supervisor) oversees the daily operations of an assigned adult transitional recovery home and maintains a safe, structured, recovery-oriented environment. The role provides supervision, mentorship, and accountability to residents while ensuring compliance with program policies, organizational standards, and applicable state and federal regulations. House Managers are expected to reside in the assigned residence during designated overnight supervision hours: Monday through Friday from 2:00 PM to 6:00 AM, and Saturday through Sunday from 7:00 AM to 7:00 AM. Additional daytime supervision, meetings, and administrative responsibilities are required as directed by program leadership. The House Manager supports residents’ recovery through role modeling, peer guidance, accountability, and encouragement to participate in recovery programming. The position includes maintaining resident logs and medication records, conducting screenings and inspections, coordinating transportation, supporting admissions and dismissals, monitoring health and safety, and ensuring the residence is supplied, secure, and maintained. House Managers may also assist with operations during natural disasters or community emergencies, when those duties may take precedence over routine program responsibilities.

Requirements

Must be able to read, write, and follow written and verbal instructions.
Must be able to maintain documentation in accordance with APSM 30-01 and 10A NCAC 27G.0202(a)(2).
Must demonstrate at least 180 days of sustained sobriety before employment in this position.
Strong communication and interpersonal skills.
Ability to mentor individuals in recovery.
Ability to maintain appropriate professional boundaries.
Strong organizational and documentation skills.
Ability to enforce rules and program expectations consistently.
Situational awareness and sound judgment when addressing behavioral or safety concerns.
Ability to work effectively with program leadership and clinical teams.
Ability to reside in the assigned home during designated overnight supervision hours and perform additional daytime responsibilities as directed.

Nice To Haves

Prior experience in recovery support, behavioral health, residential services, or peer support is strongly preferred.

Responsibilities

Oversee the daily activities and operations of the assigned recovery residence and provide direct supervision and guidance to residents.
Maintain a structured, safe, recovery-focused living environment and consistently enforce house rules and program expectations.
Ensure the residence is clean, organized, properly maintained, and supplied with essential household supplies, hygiene products, and program materials.
Serve as a positive recovery role model and provide mentorship and peer guidance to residents.
Help residents develop accountability, life skills, and healthy recovery habits, and encourage participation in recovery activities and programming.
Facilitate at least three weekly house meetings and hold a morning meeting each day.
Support additional classes, recovery meetings, and program activities as directed by program leadership.
Ensure residents attend required program activities, classes, appointments, and community meetings.
Maintain accurate In/Out logs and account for participant whereabouts.
Maintain and distribute medication and housing binders for residential program clients.
Ensure residents comply with curfews and program schedules.
Conduct random and scheduled drug and alcohol screenings as directed by management.
Conduct weekly room inspections and weekly counts of non-narcotic medications, documenting counts on medication tracking sheets.
Maintain accurate medication documentation and promptly report discrepancies or concerns to program leadership.
Complete and submit required paperwork in a timely manner, including request forms, client work schedules, medication tracking sheets, In/Out logs, and housing or vehicle tracking sheets; submit documentation by Monday morning when applicable.
Coordinate or arrange transportation for residents to appointments, classes, employment, or program activities when necessary, and ensure they arrive on time.
Assist the Program Manager with participant dismissals and supervise residents as they leave the residence to ensure an orderly and safe departure.
Routinely monitor residents’ health and promptly communicate health concerns or positive symptom screenings to the appropriate supervisor.
Maintain safety and sanitation standards and ensure access to the residence is controlled and secure.
Manage the house food system for assigned residents.
Assist with operations supporting community members during natural disasters or community emergencies when called upon.
Operate the residence in accordance with NCDHHS and Division of Mental Health, Developmental Disabilities, and Substance Abuse Services standards, Supervised Living – Low Environment program standards, applicable regulations, and organizational policies and procedures.
Guide and instruct residents in a manner consistent with LME/MCO requirements, behavioral health regulations, and organizational policies and procedures.