Transitional Care Manager

BAYADA Home Health Care • Indianapolis, IN

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About The Position

BAYADA Home Health Care is seeking an experienced clinician or social worker to serve as a Transitional Care Manager in its Indianapolis, Indiana territory. The role interacts with discharge planners, case managers, clients, and families at designated facilities to coordinate the start of home health care services. The manager builds and maintains relationships with referral sources, physicians, and other health care professionals; explains BAYADA services to referral partners and clients; evaluates referrals against clinical and regulatory eligibility requirements; and coordinates with the service office to arrange physician-ordered services promptly and accurately. The role also requires determining whether BAYADA has the resources to provide the ordered services.

The position is suited to a motivated patient advocate who takes initiative, puts clients and the team first, and reads people and situations well. BAYADA describes the organization as a mission-driven nonprofit focused on compassion, reliability, and excellence, and offers opportunities for career growth and continued learning.

Requirements

• Motivated, self-starting mindset with a passion for advocating for patients.
• Hungry, humble, and smart; takes initiative, puts the team and client first, and reads people and situations well.
• Proven strength in interpersonal skills.
• Working knowledge of Medicare Conditions of Participation (COPs) and other applicable program requirements.
• At least one year of health care experience.

Nice To Haves

• Experience in home health care or hospice.
• Previous discharge planning experience.
• A sales or business development background.

Responsibilities

• Build and sustain strong relationships with referral sources, physicians, and other health care professionals.
• Explain the features and benefits of BAYADA services to referral partners, clients, and families, and grow the business through those relationships.
• Apply clinical and regulatory home care eligibility criteria to referrals, including determining whether BAYADA has the resources to provide ordered services.
• Coordinate with the service office to arrange physician-ordered services quickly and accurately.
• Interact with discharge planners, case managers, clients, and families at designated facilities to coordinate the initiation of home health care services.

Benefits

• Paid holidays, vacation, and sick leave.
• Vision, dental, and medical health plans.
• Employer-paid life insurance.
• 401(k) with company match.
• Employee assistance program.
• Monthly bonus opportunity.
• Weekly pay.
• Discounts, perks, and partnerships.
• Awards Weekend trip.
• Advancement and continued education opportunities, Udemy courses, and webinars.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed