Transitional Care Manager
About The Position
BAYADA Home Health Care is seeking an experienced clinician or Social Worker to serve as a Transitional Care Manager (TCM) in its Indianapolis, Indiana territory. TCMs, also known as Clinical Liaisons, work with discharge planners, case managers, clients, and families at designated facilities to coordinate the initiation of home health care services. The role builds and sustains relationships with referral sources, physicians, and other healthcare professionals; explains BAYADA services to referral partners and clients; evaluates referrals against clinical and regulatory home care eligibility criteria; and coordinates with the service office to arrange physician-ordered services quickly and accurately. The position calls for an organized, motivated advocate who helps patients receive appropriate care in the right setting.
Requirements
- Motivated, self-starting mindset with a passion for advocating for patients.
- Hungry, humble, and smart; takes initiative, puts the team and client first, and reads people and situations well.
- Proven interpersonal skills.
- Working knowledge of Medicare Conditions of Participation (COPs) and other applicable program requirements.
- At least one year of healthcare experience.
Nice To Haves
- Experience in home health care or hospice.
- Previous discharge planning experience.
- Sales or business development background.
Responsibilities
- Build and sustain partnerships with referral sources, physicians, and other healthcare professionals.
- Explain the features and benefits of BAYADA services to referral partners and clients and grow the business through those relationships.
- Apply clinical and regulatory home care eligibility criteria to referrals.
- Coordinate with the service office to arrange physician-ordered services quickly and accurately.
- Interact with discharge planners, case managers, clients, and families to coordinate the initiation of home health care services.
Benefits
- Paid holidays, vacation, and sick leave.
- Vision, dental, and medical health plans.
- Employer-paid life insurance.
- 401(k) with company match.
- Monthly bonus opportunity.
- Weekly pay.
- Employee assistance program.
- Growth and advancement opportunities, continued education, Udemy courses, and webinars.
- Employee discounts, perks, and partnerships.
- Employee recognition programs and an Awards Weekend trip.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
