Case Manager - Transitional Care
About The Position
New River Community Services is seeking a Transitional Care Case Manager to provide case management and clinical services to individuals with mental illness, substance use disorders, and/or developmental disabilities, and their families. The role focuses on supporting successful engagement in and transition to clinic-based care for individuals discharging from psychiatric inpatient care or crisis services, including mobile crisis teams. Services may continue for up to 60 days after discharge. The position includes supportive office and home visits with individuals and families; referrals and connections to needed services; crisis support and response; assessment; development of individualized service plans; individual and family support; psychoeducation; transportation; and care coordination. The Case Manager develops and maintains working relationships with individuals served, families, service providers, and community agencies to ensure quality services. As part of a treatment team, the Case Manager coordinates services and resources among providers to help individuals live and function optimally in the community.
Requirements
- High school diploma.
- At least one year of experience in a setting working with individuals with substance use disorders and/or possible co-occurring mental illness.
Nice To Haves
- Bachelor’s degree in education, social work, psychology, or a related human services field.
- Registration as a QMHP or trainee.
- Ability to speak multiple languages; additional compensation will be considered for new employees who speak multiple languages.
Responsibilities
- Support individuals’ engagement in and transition to clinic-based care following discharge from psychiatric inpatient care or crisis services, including mobile crisis teams.
- Conduct supportive office and home visits with individuals and families.
- Refer individuals to and connect them with needed services.
- Provide crisis support and response.
- Conduct assessments and develop individualized service plans.
- Provide individual and family support and psychoeducation.
- Provide transportation and coordinate care.
- Develop and maintain working relationships with individuals served, families, service providers, and community agencies.
- Work as part of a treatment team to coordinate services and resources among providers.
- Provide services for up to 60 days post-discharge, as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
