Case Manager - Transitional Care

New River Valley Community Services • Blacksburg, VA

5h

About The Position

New River Community Services is seeking a Transitional Care Case Manager to provide case management and clinical services to individuals with mental illness, substance use disorders and/or developmental disabilities, and their families. The role focuses on engaging consumers in clinic-based care after discharge from psychiatric inpatient care or crisis services, including mobile crisis teams. Services may continue for up to 60 days post-discharge.

The Case Manager provides supportive office and home visits; referrals and connections to needed services; crisis support and response; assessment; individualized service plan development; individual and family support; psychoeducation; transportation; and care coordination. The position develops and maintains working relationships with individuals served, families, additional service providers, and community agencies to ensure quality services. As part of a treatment team, the Case Manager coordinates services and resources among providers to help individuals live and function optimally in the community.

Requirements

• High school diploma.
• At least one year of experience in a setting working with individuals with substance use disorders and/or possible co-occurring mental illness.

Nice To Haves

• Bachelor’s degree in education, social work, psychology, or a related human services field.
• Registration as a QMHP or trainee.
• Ability to speak multiple languages; additional compensation will be considered for new employees who speak multiple languages.

Responsibilities

• Engage consumers discharging from psychiatric inpatient care or crisis services, including mobile crisis teams, in clinic-based care.
• Provide supportive office and home visits with individuals and families.
• Refer individuals to and connect them with needed services.
• Provide crisis support and response.
• Conduct assessments and develop individualized service plans.
• Provide individual and family support and psychoeducation.
• Provide transportation and coordinate care.
• Develop and maintain working relationships with individuals served, families, service providers, and community agencies.
• Work as part of a treatment team to coordinate services and resources among providers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED