House Manager

Breckenridge Village•Tyler, TX

27d•Onsite

About The Position

The House Manager is responsible for overseeing the day-to-day operations of a group home for adults with intellectual and developmental disabilities. This role ensures a safe, person-centered, and supportive environment, coordination and direction of the Assistant House Manger’s(AHM) efforts for a seamless transition, and works in close partnership with clinical teams, families, and leadership. The position is full-time, hourly, and required to live onsite, in the included, private, unfurnished 2-bedroom, 1-bath apartment with paid utilities and Wi-Fi. To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990: Essential Functions • Provide direction, coordination and support to AHM, ensuring smooth handoffs and consistent care. • Assist each resident in achieving their active treatment goals, providing coaching and support through all interactions, and documenting in PCC. • Act as the lead staff in the home, supporting household routines, health care needs, and implementation of care plans. • Promote independence and offer meaningful choices to each resident. • Assist residents as needed with hygiene, grooming, laundry, housekeeping, and meal preparation using established menus. • Transport residents to events, appointments, and errands in accordance with BV’s transportation protocols. • Attend and contribute to interdisciplinary team meetings and care planning sessions. • Submit timely maintenance requests and ensure the home is clean, well-maintained, and safe. • Conduct and document required safety and emergency preparedness drills. • Advocate for resident rights and model professional, respectful communication at all times. • Ensure all required documentation is completed accurately and timely in PCC. • Enter and approve time records for AHM as scheduled. • Maintain and track a monthly household budget including groceries, supplies, and resident activity funds. • Provide opportunities for residents to participate in community outings such as shopping, dining, or recreation as part of active treatment. • Communicate regularly with the Program Director, QIDP, and other support teams regarding resident needs. • Maintain compliance with all applicable BV policies and state/federal regulations (CMS, HHSC, DFPS, etc.). • Provide on-the-job coaching to staff and assist with onboarding and mentoring new team members. • Complete required documentation and submit reports by assigned deadlines. Measurable Deliverables • Provide direction to the AHM related to schedules, routines and other activities essential for continuity of operations. • Verify and maintain accurate and timely resident documentation in PCC including MARs, TARs, progress notes, incident reports, behavior logs, and daily care records. • Support implementation of person-centered plans, behavior support plans, and medical protocols as directed by the IDT. • Conduct and document regular safety audits (e.g., hot water temps, emergency food/water, med cabinet, vehicle logs). • Maintain current training certifications and complete all required annual trainings. • Model and reinforce positive, respectful behavior among residents and staff. • Provide feedback and coaching to AHM, and report concerns to the Director of Residential Services. • Maintain inventory and complete shopping for groceries, household, and hygiene supplies as needed. • Participate in emergency response and evacuations per BV protocol. • Promote a secure, calm, and supportive living environment for all residents. • Administer and document medications and follow medical protocols. Other Responsibilities • Other job duties as assigned.

Requirements

Associate degree in Human Services or related field or a certification in a Health and Human Services area with applicable experience
Minimum of 2 years in a health and human services role actively assisting clients.
21 years of age or older.
Valid Texas driver’s license with a good driving record.
Proof of work eligibility status upon request.
Must pass all pre-employment and annual background checks (Criminal History, Employee Misconduct, Nurse Aide Registry, driving check).
Pass a pre-employment drug screen and participate in random drug screenings throughout employment.
Knowledge of abuse, neglect, and exploitation indicators and reporting requirements.
Demonstrated ability to support and mentor staff effectively.
Demonstrated ability to communicate clearly and professionally in both written and verbal formats.
Demonstrated ability to use discretion and maintain confidentiality at all times.
Demonstrated ability to set boundaries, reinforce positive behavior, and use de-escalation techniques.
Demonstrated ability to organize tasks and manage time independently.
Demonstrated ability to work collaboratively as part of an interdisciplinary team.
Demonstrated ability to administer First Aid and CPR as needed.
Demonstrated ability to model culturally competent, respectful, and professional conduct.

Nice To Haves

Bachelor’s degree in Human Services or related field
2 years supporting individuals with intellectual and developmental disabilities
1 year in a leadership or supervisory role
Familiarity with ICF standards and PCC (PointClickCare) documentation

Responsibilities

Provide direction, coordination and support to AHM, ensuring smooth handoffs and consistent care.
Assist each resident in achieving their active treatment goals, providing coaching and support through all interactions, and documenting in PCC.
Act as the lead staff in the home, supporting household routines, health care needs, and implementation of care plans.
Promote independence and offer meaningful choices to each resident.
Assist residents as needed with hygiene, grooming, laundry, housekeeping, and meal preparation using established menus.
Transport residents to events, appointments, and errands in accordance with BV’s transportation protocols.
Attend and contribute to interdisciplinary team meetings and care planning sessions.
Submit timely maintenance requests and ensure the home is clean, well-maintained, and safe.
Conduct and document required safety and emergency preparedness drills.
Advocate for resident rights and model professional, respectful communication at all times.
Ensure all required documentation is completed accurately and timely in PCC.
Enter and approve time records for AHM as scheduled.
Maintain and track a monthly household budget including groceries, supplies, and resident activity funds.
Provide opportunities for residents to participate in community outings such as shopping, dining, or recreation as part of active treatment.
Communicate regularly with the Program Director, QIDP, and other support teams regarding resident needs.
Maintain compliance with all applicable BV policies and state/federal regulations (CMS, HHSC, DFPS, etc.).
Provide on-the-job coaching to staff and assist with onboarding and mentoring new team members.
Complete required documentation and submit reports by assigned deadlines.
Provide direction to the AHM related to schedules, routines and other activities essential for continuity of operations.
Verify and maintain accurate and timely resident documentation in PCC including MARs, TARs, progress notes, incident reports, behavior logs, and daily care records.
Support implementation of person-centered plans, behavior support plans, and medical protocols as directed by the IDT.
Conduct and document regular safety audits (e.g., hot water temps, emergency food/water, med cabinet, vehicle logs).
Maintain current training certifications and complete all required annual trainings.
Model and reinforce positive, respectful behavior among residents and staff.
Provide feedback and coaching to AHM, and report concerns to the Director of Residential Services.
Maintain inventory and complete shopping for groceries, household, and hygiene supplies as needed.
Participate in emergency response and evacuations per BV protocol.
Promote a secure, calm, and supportive living environment for all residents.
Administer and document medications and follow medical protocols.
Other job duties as assigned.