House Manager - Fordham Village

Jericho Project•New York, NY

2d•Onsite

About The Position

The House Manager reports to the Manager of Buildings Operations and is responsible for the overall security of the site and assistance with clerical duties.

Requirements

1-year customer service experience required.
Fire Guard Certification required. (Must obtain within first year of employment)
Basic computer skills knowledge required.
Ability to communicate clearly and concisely both verbally and in writing.
Candidate has at least one years of experience working with individuals in with substance abuse history.
An understanding of working with individuals who have experienced homelessness and substance use.
This is an overnight, Wednesday - Sunday position. The shift is from 11:00 PM – 7:00 AM.
Ability to lift up to 50 lbs.
Ability to travel to various sites.
Ability to speak, hear, see, and write as well as the ability to use a computer and related software programs.
Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables.

Responsibilities

Securing and maintaining the safety of the tenants and the facility.
Provide crisis intervention when necessary.
Responsible for reporting and electronically documenting all incidents on site.
Assist with filing, rent collection, time & leave calendars and timesheet collection.
Monitor and visually verify that clients are safe by conducting room checks in accordance with Directors and Case Manager’s directive and client request(s).
Monitor client/visitor activity.
Maintaining compliance with fire safety codes.
Work with Building Operations Manager to assist tenant to meet terms of their lease including timely payment of rent.
Maintaining security by conducting floor checks at the beginning of every shift.
Periodically attend house meetings, case conferences, and staff meetings.
Light porter duties as needed such as sweeping front of building, removing garbage, cleaning windows, and mopping.
Other duties as assigned.