House Manager

Breckenridge Village•Tyler, TX

25d•Onsite

About The Position

The House Manager oversees the day-to-day operations of a group home for adults with intellectual and developmental disabilities. The role provides a safe, person-centered, supportive living environment and coordinates the Assistant House Manager’s work to promote consistent care and smooth handoffs. The House Manager partners with clinical teams, families, and organizational leadership; supports residents’ active treatment goals, health care needs, independence, and meaningful choices; and ensures compliance with applicable organizational policies and state and federal regulations. This is a full-time, hourly, live-in position. The House Manager resides on campus from Sunday at 3:30 PM through Friday at 10:00 AM each week. Residents generally attend a day program Monday through Friday, 9:00 AM to 4:00 PM; during those hours, the House Manager may use the time for personal purposes unless work responsibilities require otherwise. When the day program is closed, the House Manager is expected to provide daytime support and supervision. A private, unfurnished two-bedroom, one-bath apartment on campus is provided, with paid utilities and Wi-Fi. The position requires an associate degree in Human Services or a related field, or a certification in a Health and Human Services area with applicable experience. Candidates must have at least two years of experience in a health and human services role actively assisting clients. The role also requires candidates to be at least 21 years old, hold a valid Texas driver’s license with a good driving record, complete required background checks and drug screening, and provide proof of work eligibility upon request. The compensation package includes $25 per hour, overtime eligibility, full-time benefits, training and advancement opportunities, and a supportive, mission-driven work environment.

Requirements

Associate degree in Human Services or a related field, or a certification in a Health and Human Services area with applicable experience.
At least 2 years of experience in a health and human services role actively assisting clients.
At least 21 years of age.
Valid Texas driver’s license and good driving record.
Proof of work eligibility status upon request; applicants must be authorized to work for any U.S. employer, and visa sponsorship is unavailable.
Pass required pre-employment and annual background checks, including criminal history, employee misconduct, Nurse Aide Registry, and driving checks.
Pass a pre-employment drug screen and participate in random drug screenings during employment.
Knowledge of indicators of abuse, neglect, and exploitation and related reporting requirements.
Ability to support and mentor staff effectively.
Clear, professional written and verbal communication skills.
Ability to use discretion and maintain confidentiality.
Ability to set boundaries, reinforce positive behavior, and use de-escalation techniques.
Ability to organize tasks and manage time independently.
Ability to collaborate as part of an interdisciplinary team.
Ability to administer First Aid and CPR as needed.
Ability to model culturally competent, respectful, and professional conduct.
Ability to reside on campus and work the stated live-in schedule.

Nice To Haves

Bachelor’s degree in Human Services or a related field.
Two years of experience supporting individuals with intellectual and developmental disabilities.
One year of leadership or supervisory experience.
Familiarity with ICF standards and PCC (PointClickCare) documentation.

Responsibilities

Direct, coordinate, and support the Assistant House Manager to ensure smooth handoffs and consistent care.
Support residents in achieving active treatment goals through coaching and interactions, and document services in PCC.
Serve as lead staff in the home and support household routines, health care needs, and care plan implementation.
Promote resident independence and meaningful choices.
Assist residents with hygiene, grooming, laundry, housekeeping, and meal preparation using established menus.
Transport residents to events, appointments, and errands according to transportation protocols.
Attend and contribute to interdisciplinary team meetings and care planning sessions.
Submit maintenance requests and keep the home clean, well-maintained, and safe.
Conduct and document required safety and emergency preparedness drills and regular safety audits.
Advocate for resident rights and model professional, respectful communication.
Complete and verify accurate, timely PCC documentation, including MARs, TARs, progress notes, incident reports, behavior logs, and daily care records.
Enter and approve the Assistant House Manager’s time records as scheduled.
Maintain and track the monthly household budget, including groceries, supplies, and resident activity funds.
Arrange opportunities for residents to participate in community outings as part of active treatment.
Communicate regularly with the Program Director, QIDP, and other support teams about resident needs.
Maintain compliance with organizational policies and applicable regulations, including CMS, HHSC, and DFPS requirements.
Coach staff on the job and assist with onboarding and mentoring new team members.
Complete required documentation and submit reports by assigned deadlines.
Support implementation of person-centered plans, behavior support plans, and medical protocols as directed by the interdisciplinary team.
Maintain current training certifications and complete required annual training.
Provide feedback and coaching to the Assistant House Manager and report concerns to the Director of Residential Services.
Maintain inventory and shop for groceries, household items, and hygiene supplies as needed.
Participate in emergency response and evacuations according to protocol.
Administer and document medications and follow medical protocols.
Perform other duties as assigned.