House Manager - Melrose

Jericho Project•New York, NY

2d•Onsite

About The Position

The House Manager reports to the Manager of Buildings Operations and is responsible for the overall security of the site and assistance with clerical duties. This opportunity is at Jericho’s Melrose. This new project will consist of new construction, 129 units with 78 permanent supportive housing (PSH) units. The PSH units will consist of 48 single adults and 30 young adults. Jericho will also provide the social services component.

Requirements

1-year customer service experience required.
Fire Guard Certification required. (Must obtain within first year of employment)
Basic computer skills knowledge required.
Ability to communicate clearly and concisely both verbally and in writing.
Other duties as assigned.
Candidate has at least one years of experience working with individuals in with substance abuse history.
An understanding of working with individuals who have experienced homelessness and substance use.

Responsibilities

Securing and maintaining the safety of the tenants and the facility.
Provide crisis intervention when necessary.
Responsible for reporting and electronically documenting all incidents on site.
Assist with filing, rent collection, time & leave calendars and timesheet collection.
Monitor and visually verify that clients are safe by conducting room checks in accordance with Directors and Case Manager’s directive and client request(s).
Monitor client/visitor activity.
Maintaining compliance with fire safety codes.
Work with Building Operations Manager to assist tenant to meet terms of their lease including timely payment of rent.
Maintaining security by conducting floor checks at the beginning of every shift.
Periodically attend house meetings, case conferences, and staff meetings.
Light porter duties as needed such as sweeping front of building, removing garbage, cleaning windows, and mopping.
Other duties as assigned.