Personal Banker - Melrose

Cambridge Savings Bank•Melrose, MA

About The Position

At Cambridge Savings Bank, the purpose is to have a positive impact on customers’, employees’, and the community’s financial well-being. The bank is committed to exceeding expectations and to diversity and inclusion. The Personal Banker demonstrates the bank’s core values, builds long-term client relationships, and assists customers with managing their bank accounts and finances. The role is based in Melrose, Massachusetts. The estimated pay range is $20.85–$27 per hour. Actual compensation depends on factors including the candidate’s skills, qualifications, and experience. Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role. Comprehensive and inclusive employee benefits are offered for full-time roles. Cambridge Savings Bank is a full-service mutual banking institution with more than $7 billion in assets. It provides individual and business banking services through a Massachusetts-based branch network and digital banking solutions. The bank is an equal opportunity employer and a VEVRAA Federal Contractor.

Requirements

  • High school degree or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to interact with all types of people and quickly build rapport.

Responsibilities

  • Understand and comply with Bank Secrecy Act and Anti-Money Laundering (BSA/AML), regulatory, security, retail banking, and bank-wide policies and procedures.
  • Perform customer transactions accurately and efficiently, providing consistently high-quality experiences to internal and external customers.
  • Develop and maintain substantial knowledge of the bank’s products and services.
  • Sell and cross-sell the bank’s and its partners’ products and services to prospective and existing business and personal customers based on their needs.
  • Balance cash at the end of the day and assist with branch settlement.
  • Perform additional duties as required.

Benefits

  • Healthcare
  • Parental planning benefits
  • Mental health benefits
  • Performance bonus opportunities
  • 401(k) plan and match
  • Flexible time off
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