House Attendant - Full Time
Residence Inn San Jose•San Jose, CA
•$20 - $21•Onsite
About The Position
The House Attendant is responsible for maintaining the cleanliness of assigned areas and equipment, and delivering items to guestrooms, such as express checkout materials and newspapers where applicable. The role supports guest satisfaction by maintaining hotel standards, assisting guests with luggage, responding to requests, and helping with emergency procedures.
Requirements
- High school diploma or equivalent and/or experience in a hotel or related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, 50 pounds frequently, and/or 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand for the entire shift.
- Ability to communicate effectively verbally and in writing with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
Nice To Haves
- High school diploma or equivalent and/or experience in a hotel or related field.
Responsibilities
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in public areas according to hotel standards.
- Shampoo furniture as needed.
- Handle luggage assistance requests in a friendly, efficient, and courteous manner.
- Handle Lost and Found items according to hotel standards.
- Clean guestrooms as needed.
- Know and assist with all emergency procedures.
- Maintain hotel equipment in proper working order.
- Store hotel equipment in the proper area.
- Complete special projects assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
- Deliver items to guestrooms, including express checkout materials and newspapers where applicable.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave in accordance with applicable law
- Employee assistance program (EAP)
- Educational opportunities and tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
