House Attendant - Full Time-2
About The Position
The House Attendant works with the Housekeeping Management Team to support Room Attendants on assigned floors or buildings. The role collects and transports dirty linens to the laundry area, delivers clean linens and other supplies to Room Attendant carts, and retrieves trash throughout the hotel. The House Attendant may also assist with commercial laundry, clean public areas and exterior hotel entrances and the parking lot, and complete special projects assigned by the Housekeeping Manager. The position helps deliver Sonesta Service in guest and client interactions, maintains clean and organized housekeeping areas, responds to guest requests, and reports repairs or unsafe conditions. When assigned to laundry, the attendant monitors supplies and equipment, operates washers and dryers according to hotel and manufacturer standards, inspects soiled linens, and folds and stores clean linens. The role requires regular use of commercial cleaning chemicals and work mornings, evenings, weekends, and holidays.
Requirements
- Some previous housekeeping experience is preferred.
- Ability to speak, read, and write fluent English is preferred; other languages are beneficial.
- Basic reading, writing, and mathematical abilities are preferred.
- Ability to frequently stand, bend, climb, kneel, and move about the facility.
- Ability to carry, lift, or pull items weighing up to 75 pounds.
- Ability to regularly use commercial cleaning chemicals.
- Availability to work mornings, evenings, weekends, and holidays.
Nice To Haves
- Previous background in the extended-stay industry is preferred.
- Some previous housekeeping experience is preferred.
- Fluent English communication skills are preferred; other languages are beneficial.
- Basic reading, writing, and mathematical abilities are preferred.
Responsibilities
- Deliver Sonesta Service in guest and client interactions according to Sonesta G.U.E.S.T. standards.
- Assist Room Attendants with heavy items such as mattresses and linens, and deliver linens and other supplies to them.
- Maintain clean, organized floor closets and corridors by removing trash, wiping shelves and counters, sweeping, mopping or vacuuming floors, and storing items appropriately.
- Respond to guest requests promptly and efficiently, including special requests, complaints, and delivery of housekeeping or room supplies.
- Clean designated public areas, including public restrooms and storage rooms.
- Report needed repairs and unsafe conditions to a supervisor.
- Minimize waste of housekeeping supplies and amenities.
- Deliver lost and found items according to established procedures.
- Assist with deep-cleaning projects as needed.
- When assigned to laundry, monitor supplies and equipment, operate washers and dryers according to hotel standards and manufacturer guidelines, inspect soiled linens for damage or stains, and fold and store clean linens.
- Report damaged linens to a supervisor.
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
- Ensure compliance with federal, state, and local health and safety laws.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) with company match
- 401(k) retirement plan with company match
- Paid vacation and sick time
- Paid parental leave
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Hospital indemnity, critical illness, and accident insurance
- Educational assistance
- Sonesta hotel discounts
- Additional perks and employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
