Housekeeping House Attendant (Full Time)

Human Resources Team • Waimea, HI

3d

About The Position

The Housekeeping House Attendant cleans and maintains resort public areas, restrooms, offices, corridors, restaurants, guest rooms, and outdoor areas such as lanais. The role supports room attendants by collecting soiled linen and trash, stocking carts and closets with supplies and linen, assisting with room servicing, and delivering guest-requested items, ice, and water. The attendant also performs floor and carpet cleaning, moves furniture and equipment, assists guests with resort and Big Island information, and takes part in other housekeeping duties and projects. Work takes place indoors, including guest rooms with or without air-conditioning, and outdoors. Shifts and days are determined by the Executive Housekeeper or Assistant; working more than 40 hours per week may be needed.

Requirements

• Read and understand work assignment sheets and directions for handling cleaning solutions or chemicals.
• Communicate by phone with Housekeeping and verbally with employees, managers, and hotel guests.
• Push and pull cleaning equipment and housekeeping carts weighing more than 50 pounds.
• Kneel, bend, stoop, and reach above, at, or below shoulder level while cleaning, stocking, and handling furniture, rugs, and equipment.
• Push, pull, lift, and carry heavy furniture, rugs, and cleaning equipment weighing up to or over 50 pounds.
• Stand and walk throughout the entire shift.

Responsibilities

• Clean public areas, restrooms, offices, corridors, and restaurants according to resort standards.
• Pick up soiled linen and trash from room attendants’ carts.
• Clean, organize, and stock housekeeping carts and closets with supplies and linen, and report shortages.
• Perform specialized floor and carpet cleaning according to directions for cleaning solutions.
• Deliver items requested by guests to their rooms.
• Move furniture, beds, or equipment as instructed.
• Sweep, dust, and mop floors and remove debris; clean and polish rails.
• Assist room attendants in servicing and cleaning rooms, including delivering ice and water.
• Report unauthorized or suspicious persons on guest room floors to security.
• Maintain control of hotel-issued keys.
• Assist with special projects and other department positions.
• Fold linen received from the laundry.
• Assist guests with directions and information about the resort and the Big Island.
• Complete assignments in a timely manner and follow safety procedures and standards.
• Perform other related duties as assigned or required.

Benefits

• Medical, drug, vision, and dental care
• Life insurance
• Paid vacation and sick leave
• Dining and golf discounts
• Team member recognition programs
• Training and career opportunities
• Industry-competitive salaries

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed