Housekeeping House Attendant (Full Time)

Mauna Kea Resorts • Waimea, HI

2d

About The Position

The Housekeeping House Attendant cleans resort public areas, restrooms, offices, corridors, restaurants, and guest rooms according to resort standards. The role supports room attendants by collecting soiled linens and trash, stocking carts and closets with supplies and linen, assisting with room servicing, and delivering ice, water, and other requested items to guests. Additional duties include specialized floor and carpet cleaning, moving furniture or equipment, folding laundry linen, assisting guests with resort and Big Island directions or information, and supporting other department positions and special projects.

The attendant is responsible for timely completion of assignments, following safety procedures and standards, reporting shortages, controlling hotel-issued keys, and reporting unauthorized or suspicious people on guest room floors to Security. The position works indoors in guest rooms, which may or may not have air-conditioning, and outdoors in lanais, public areas, and corridors. Work shifts and days are determined by the Executive Housekeeper or Assistant, and work beyond 40 hours per week may be needed.

Requirements

• Ability to read and understand work assignment sheets and directions for handling cleaning solutions or chemicals.
• Ability to work shifts and days determined by the Executive Housekeeper or Assistant.
• Ability to work more than 40 hours per week as needed.
• Ability to push and pull cleaning equipment and housekeeping carts weighing more than 50 pounds.
• Ability to kneel, bend, stoop, and reach above, at, or below shoulder level while cleaning, stocking, or handling furniture, rugs, and equipment.
• Ability to push, pull, lift, and carry heavy furniture, rugs, or cleaning equipment weighing up to or over 50 pounds.
• Ability to stand and walk for the entire shift.
• Ability to communicate verbally with employees, managers, and hotel guests and communicate by phone with Housekeeping.

Responsibilities

• Clean public areas, restrooms, offices, corridors, restaurants, and other assigned areas according to resort standards.
• Pick up soiled linen and trash from room attendants’ carts.
• Clean, organize, and stock housekeeping carts and closets with supplies and linen; report shortages.
• Perform specialized floor or carpet cleaning according to directions for cleaning solutions.
• Deliver items requested by guests to their rooms.
• Move furniture, beds, rugs, or equipment as instructed.
• Sweep, dust, mop, remove debris from floors, and clean and polish rails.
• Assist room attendants in servicing and cleaning rooms, including delivering ice and water.
• Report unauthorized or suspicious people on guest room floors to Security.
• Maintain control of hotel-issued keys at all times.
• Assist with special projects and other related duties as assigned or required.
• Complete work assignments in a timely manner and follow safety procedures and standards.
• Assist other positions in the department and fold linen received from the laundry.
• Assist guests with directions or information regarding the resort and the Big Island.
• Communicate by phone with Housekeeping and verbally with employees, managers, and hotel guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed