House Attendant - Housekeeping

Sonesta Hotels•Columbus, OH

23h

About The Position

The House Attendant supports housekeeping and hotel operations by maintaining clean, welcoming, and well-maintained public areas, assisting housekeeping teams, and helping keep the property clean, organized, and guest-ready. The role is suited to someone who enjoys active work, takes pride in high standards, and can thrive in a fast-paced hospitality environment. The position requires dependability, teamwork, and a service-oriented approach to guest and operational needs.

Requirements

Ability to work efficiently in a fast-paced hospitality environment.
Strong attention to detail and focus on cleanliness, organization, and operational readiness.
Positive attitude, strong work ethic, and willingness to support the team wherever needed.
Strong teamwork, communication, and time management skills.
Ability to respond professionally to guest requests and work across departments.
Flexible availability, including mornings, evenings, weekends, holidays, and operational support as needed.
Passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Nice To Haves

Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience.
Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices.

Responsibilities

Maintain cleanliness and presentation in public spaces, including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and other guest-facing areas.
Deliver linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property.
Assist Room Attendants and housekeeping leadership with operational support, deep cleaning projects, room readiness, and housekeeping requests.
Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces during shifts.
Keep housekeeping closets, storage rooms, linen areas, and housekeeping carts clean and organized.
Respond promptly and professionally to guest requests, housekeeping calls, and hotel operational needs.
Report maintenance concerns, safety hazards, lost and found items, and operational issues to leadership promptly.
Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards.
Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
Coordinate with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support hotel operations and guest satisfaction.
Help maintain clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
Perform other duties as assigned.