House Attendant - Soho House New York

Soho House & Co.•New York, NY

About The Position

The Housekeeping House Attendant cleans public areas of the hotel, stocks linen rooms and storage areas with clean linens, delivers guest-request items, and assists Housekeepers with moving heavy objects and other duties assigned by the Housekeeping Manager. The role also includes removing linen and trash from rooms, cleaning and disinfecting bathrooms, reporting defects throughout the hotel, understanding property amenities, and assisting guests as needed.

Requirements

  • Basic verbal communication skills.
  • Flexible schedule.
  • Ability to understand and follow written and verbal instructions.
  • Detail-oriented.
  • Ability to multitask and work in a fast-paced environment.
  • Regular and reliable attendance.
  • Able to grasp, turn, and hold objects with hands.
  • Able to make periodic fast-paced movements around the property.
  • Able to move, pull, push, carry, or lift at least 30 pounds.
  • Able to occasionally kneel, bend, crouch, and climb.
  • Able to perform physical activities such as lifting, cleaning, and stooping.
  • Able to stand, walk, lift, and bend for long periods.

Responsibilities

  • Keep guest corridors neat, vacuumed, and dusted.
  • Clean and keep mark-free mirrors, furniture, floors, ashtrays, elevators, and doors.
  • Clean service elevator landings, stairwells, and linen storage rooms by sweeping, mopping, and dusting.
  • Move clean-room-linen racks to guest floors; stock linen storage rooms and armoires daily with supplies and amenities; remove trash and dirty linen from guest room floors.
  • Pick up and promptly deliver guest-request items such as irons, ironing boards, cribs, and roll-away beds.
  • Stock and maintain inventory of linen storage closets and armoires.
  • Remove linen and trash from rooms; clean and disinfect bathrooms.
  • Report defects in guest rooms and throughout the hotel.
  • Assist Housekeepers as required, including moving beds and furniture, turning mattresses, removing or hanging sheers and drapes, and high dusting rooms.
  • Understand property amenities and assist guests as needed.
  • Perform other duties assigned by a supervisor or manager.

Benefits

  • Full-time employees are eligible for medical, dental, and vision coverage and a retirement fund with a 2% match.
  • Paid sick days and vacation days for full-time employees.
  • Career development opportunities, including domestic or international and managerial or technical progression.
  • Training to develop technical and managerial skills.
  • Internally and externally run learning and development courses.
  • Food and drink-related trips, training, and events available to all employees.
  • Monthly team events, including fitness sessions, cinema screenings, and art classes.
  • A substantial free team meal while on duty in Houses and Restaurants.
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