Bar Manager - Soho House New York

Soho House & Co. • New York, NY

3d • $90,000 - $95,000

About The Position

The Bar Manager oversees Soho House New York’s beverage program and bar team, with responsibility for service quality, staff experience, budget performance, and member and guest satisfaction. The role leads the development of bar standards, hires and trains bar staff, manages beverage inventory and purchasing, plans promotional events, maintains quality and safety controls, keeps licenses current, updates vendor contracts, creates schedules, and sets objectives to increase profits and improve the guest experience.

The manager maintains consistent results while identifying opportunities to grow sales and control costs against budget. They are present in the front of house during shifts, engage regularly with members and guests, support bar and floor staff, and work with the management and US Support teams to improve operations and beverage profitability. The role also oversees staff training and development, scheduling, labor and payroll, performance management, compliance, and daily operations.

This position requires at least five years of experience supervising and managing a high-volume food and beverage operation, proven beverage-program and P&L management experience, and proficiency with POS systems and Microsoft Office. A four-year degree in Hospitality and/or Restaurant Management is preferred but not required. The role involves standing for at least eight hours, moving quickly around the club, and lifting or carrying at least 40 pounds.

Requirements

• At least 5 years supervising and managing a high-volume food and beverage operation.
• Proven track record leading a professional, efficient, high-quality, service-oriented operation.
• Strong organization, efficiency, attention to detail, interpersonal skills, and relationship-building skills.
• Proficiency with MICROS or a similar POS system, Microsoft Word, Excel, and Outlook.
• Proven success managing beverage-program operations, including recipes, menus, cost of sales, scheduling, inventory, and guest satisfaction.
• Experience managing P&Ls, supervising, coaching, and developing staff.
• Ability to seize, grasp, turn, and hold objects with hands.
• Ability to work on feet for at least 8 hours.
• Ability to move quickly between areas of the club.
• Ability to move, pull, carry, or lift at least 40 pounds.
• Ability to occasionally kneel, bend, crouch, and climb as required.

Nice To Haves

• A four-year degree in Hospitality and/or Restaurant Management is preferred, but not required.

Responsibilities

• Lead ongoing improvement of all aspects of the beverage program, including products, processes, and staff engagement and development.
• Maintain and improve beverage cost KPIs in line with company metrics, objectives, and targets.
• Maintain beverage quality and consistency across menu creation and team process compliance.
• Maintain a visible front-of-house presence during shifts and regularly engage with members and guests to improve the member experience.
• Support bar and floor staff with supervision, POS functions, scheduling coordination, and front- and back-of-house needs.
• Ensure procedures and standards are followed and train staff to discuss new and existing options with guests.
• Oversee an efficient bar operation and maintain a safe, productive, and positive work environment.
• Organize team meetings, House Tonic trainings, and educational opportunities to strengthen product knowledge and service.
• Partner with the US Support team, including the US Head of Beverage, to use vendor relationships and manage margins.
• Manage inventory, staff scheduling, and purchasing.
• Follow legal requirements, including wage and hour, breaks, health, and safety; manage labor, payroll, staff complaints, disciplinary procedures, performance, and appraisals.
• Manage Mystery Shopper Report results and staff development.
• Participate in management-team decisions and attend required meetings.
• Oversee daily and shift schedules and make changes based on business needs and budget.
• Perform other duties as assigned by a supervisor or manager.

Benefits

• Full-time employees are eligible for medical, dental, and vision coverage and a retirement fund with a 2% match.
• Paid sick days and vacation days for full-time employees.
• Career development opportunities domestically or internationally, managerially or technically.
• Soho Impact community initiatives, including mentoring, apprenticeship, local outreach, and sustainability.
• Internally and externally run learning and development courses.
• Cookhouse and House Tonic trips, training, and events, available to all employees.
• Monthly team events, including fitness sessions, cinema screenings, and art classes.
• A substantial free team meal while on duty in the Houses and Restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed