Hayes Mansion San Jose Curio Collection - House Attendant-Lobby
About The Position
The House Attendant helps create a clean, welcoming, and enjoyable environment for guests by maintaining hotel public areas, providing helpful guest service, and supporting meeting and event setup. The role also supports the housekeeping team and requires attention to detail, physical capability, and a positive, service-focused attitude. Duties include cleaning and polishing lobbies, hallways, restrooms, equipment, facilities, carpets, furniture, and fixtures; responding promptly to guest requests; assisting with event setups, including chairs, tables, and technology; securing sensitive areas; handling lost-and-found items; and following safe work practices. A high school diploma or equivalent is preferred, and hotel or related experience is a plus. A valid driver’s license for the applicable state is required; an acceptable Motor Vehicle Driving Record is required if driving is property-specific. Candidates must be able to perform well in stressful or high-pressure situations. Full-time hires become eligible for benefits after an initial waiting period.
Requirements
- High school diploma or equivalent preferred.
- Experience in a hotel or related field is a plus.
- Valid driver’s license for the applicable state required.
- Acceptable Motor Vehicle Driving Record (MVR) required if driving is property-specific.
- Ability to perform well in stressful or high-pressure situations.
- Detail-oriented, physically capable, and committed to providing exceptional service with a positive attitude.
Nice To Haves
- Experience in a hotel or related field.
Responsibilities
- Clean and maintain equipment, facilities, and public areas.
- Tidy and polish lobbies, hallways, and restrooms; ensure carpets, furniture, and fixtures are guest-ready.
- Respond promptly and courteously to guest requests.
- Assist with setup for meetings and events, including arranging chairs and tables and supporting technology setup.
- Secure sensitive areas and handle lost-and-found items appropriately.
- Follow safe work practices to help prevent injuries.
- Support the housekeeping team.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Short-term disability income
- Long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee Assistance Program
- 401(k) retirement plan
- Daily Pay
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
