Hotel Room Attendant

Hampton Inn Knoxville/Lenoir City, TN•Lenoir City, TN

About The Position

Kana Hotel Group seeks a Hotel Room Attendant to help maintain clean, safe, guest-ready hotel rooms and deliver high-quality service. The role is part-time and scheduled Sundays and Mondays only. The attendant prepares and stocks housekeeping carts, cleans guest rooms and bathrooms, inspects rooms and equipment, records room status, and reports issues to a supervisor. The position also involves responding to special guest requests and maintaining housekeeping storage areas.

Requirements

  • Previous housekeeping experience required.
  • Attention to detail.
  • Previous customer service experience.
  • Ability and flexibility to work weekends and holidays.

Responsibilities

  • Load housekeeping carts with necessary supplies.
  • Turn off electricity in rooms, with heating or cooling set to fan or cool.
  • Strip beds in checked-out rooms and take dirty linens to the laundry before cleaning; promptly turn off lights, strip beds, and send linens to the laundry in newly checked-out rooms.
  • Clean carts and ensure bottles are correctly labeled.
  • Clean rooms thoroughly within 25 minutes in a fast-paced environment.
  • Obtain the executive housekeeper’s signature on the work assignment sheet.
  • Vacuum and sweep carpets and floors.
  • Dust and clean room decorations, appliances, and structural surfaces such as wall fixtures, window sills, and vents.
  • Clean showers, tubs, sinks, and bathroom items; remove used guest amenities and supplies.
  • Inspect rooms for safety hazards and check that equipment is operating properly.
  • Check linens for damage.
  • Report lost-and-found articles, maintenance problems, and special room issues to a supervisor.
  • Prepare rooms for guest arrivals and respond to special guest requests, such as delivering newspapers or cleaning spills.
  • Maintain clean storage rooms and stock housekeeping carts.
  • Transfer linens from the housekeeping cart to the laundry cart and send them to the laundry.
  • Record room status on work assignment sheets.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Immediate pay through earned wage access
  • Vacation time
  • Sick time
  • Holiday pay
  • Bonus opportunities
  • Brand-specific employee discounts
  • Long-term and short-term disability insurance
  • Life insurance
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