Hotel Night Houseperson
About The Position
The Night Houseperson supports the housekeeping team in creating a welcoming, home-like guest experience. The role keeps public areas clean and inviting and assists with guestroom support, including distributing linens, removing trash, and delivering laundry. The Houseperson provides helpful, dependable, guest-focused service guided by McKibbon’s principles. Work includes cleaning public and guest areas, restrooms, hallways, and back-of-house spaces; stocking and organizing linens, supplies, and housekeeping carts; transporting soiled linens; delivering requested guest items; monitoring inventory; and following cleaning checklists. The position requires working independently during an evening or overnight shift and being available to work weekends and holidays. Applicants must be at least 18 years old, legally authorized to work in the United States, and able to complete any required background screening. The role requires lifting at least 20 pounds. Prior housekeeping or cleaning experience is a plus.
Requirements
- Great customer service and communication skills.
- Courteous and friendly demeanor with guests, clients, and fellow associates.
- Ability to work independently during an evening or overnight shift.
- Ability to work weekends and holidays.
- Must be at least 18 years old.
- Ability to lift at least 20 pounds.
- Legally authorized to work in the United States.
- Ability to successfully complete any required background screening.
- Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.
Nice To Haves
- Previous housekeeping or cleaning experience.
Responsibilities
- Clean hotel hallways, bathrooms, windows, common areas, and other public spaces.
- Vacuum, sweep, and mop floors; dust and wipe furniture, fixtures, and surfaces; clean windows, mirrors, and glass doors.
- Disinfect high-touch areas and spot-clean walls, carpets, and upholstery.
- Empty trash bins, replace liners, and regularly remove trash and recycling.
- Sanitize restrooms and refill soap, sanitizer, and paper products; check floors for spills or hazards.
- Keep storage rooms, closets, laundry areas, and other back-of-house spaces tidy and orderly.
- Stock linen closets with fresh sheets, towels, and amenities, and keep housekeeping carts organized.
- Rotate linens and supplies so older stock is used first, and track and report low inventory levels.
- Collect and transport soiled linens from hallways to laundry; assist with laundry and trash removal.
- Keep hallways clear of trash, linens, and obstacles.
- Promptly deliver requested guest items, such as extra towels and pillows.
- Identify cleaning and organization tasks needed for effective and efficient cleaning, and follow cleaning checklists for consistency.
- Provide friendly, courteous, guest-focused service to guests, clients, and fellow associates.
- Support Room Attendants by stocking linens and supplies.
Benefits
- Comprehensive medical, dental, and vision benefits for full-time associates.
- Life insurance.
- Pet insurance.
- Short- and long-term disability.
- Paid time off and holidays.
- Tuition assistance.
- Competitive compensation with incentives; incentives vary by position.
- 401(k) savings plan with 50% matching up to 10% of compensation.
- Associate referral program.
- Brand and company training classes, workshops, and conferences for career growth and development; availability varies by position.
- Fundraising matching funds program.
- Team volunteer opportunities.
- 24/7 chaplain services.
- Exclusive hotel rate discounts.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
