Hotel Night Houseperson

McKibbon Hospitality•Greenville, SC

About The Position

The Night Houseperson supports the housekeeping team in creating a welcoming, home-like guest experience. The role keeps hotel public spaces clean and inviting and assists with guestroom support, including distributing linens, removing trash, and delivering laundry. The Houseperson provides helpful, dependable, guest-focused service while following McKibbon’s Guiding Principles. Duties include cleaning public areas, restrooms, and back-of-house spaces; stocking linen closets and housekeeping carts; organizing and rotating supplies; monitoring inventory; collecting soiled linens; keeping hallways clear; and promptly delivering requested items to guests. The role requires working independently during an evening or overnight shift and being available to work weekends and holidays.

Requirements

  • Previous housekeeping or cleaning experience is a plus.
  • Strong customer service and communication skills.
  • Courteous, friendly demeanor with guests, clients, and fellow associates.
  • Ability to work weekends and holidays.
  • Must be at least 18 years of age.
  • Ability to lift at least 20 pounds.
  • Ability to work independently during an evening or overnight shift.
  • Must be legally authorized to work in the United States and able to complete any required background screening.
  • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.

Nice To Haves

  • Previous housekeeping or cleaning experience.

Responsibilities

  • Clean hotel hallways, bathrooms, windows, and common areas.
  • Vacuum, sweep, and mop floors; dust and wipe furniture, fixtures, and surfaces.
  • Clean windows, mirrors, and glass doors, and disinfect high-touch areas.
  • Spot-clean walls, carpets, and upholstery.
  • Empty trash bins, replace liners, and remove trash and recycling regularly.
  • Sanitize toilets, sinks, and counters; refill soap, sanitizer, and paper products.
  • Check restroom floors for spills or hazards.
  • Keep storage rooms, closets, laundry areas, and other back-of-house spaces tidy.
  • Stock linen closets with fresh sheets, towels, and amenities, and organize housekeeping carts.
  • Rotate linens and supplies so older stock is used first, and track and report low inventory.
  • Collect and transport soiled linens from hallways to laundry and assist with laundry.
  • Keep hallways clear of trash, linens, and obstacles.
  • Promptly deliver requested guest items, such as extra towels and pillows.
  • Follow cleaning checklists and identify cleaning and organization tasks needed for efficient operations.
  • Provide friendly, guest-focused service to guests, clients, and fellow associates.

Benefits

  • Comprehensive medical, dental, and vision benefits for full-time associates.
  • Life insurance.
  • Pet insurance.
  • Short- and long-term disability coverage.
  • Paid time off and holidays.
  • Tuition assistance.
  • Competitive compensation with incentives, which vary by position.
  • 401(k) savings plan with 50% matching up to 10% of compensation.
  • Associate referral program.
  • Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
  • Fundraising matching funds program.
  • Team volunteer opportunities.
  • 24/7 chaplain services.
  • Exclusive hotel rate discounts.
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