Hotel Houseperson

PENN Entertainment•St. Louis, MO

About The Position

The Hotel Houseperson stocks housekeeping supplies and linens and delivers housekeeping-related items to guest rooms. The role reports maintenance needs and service issues, performs routine cleaning, and completes deep-cleaning tasks and special projects as needed. The position pays $16.00 per hour plus an amenity fee of $1.00–$2.00, with the posting also stating that employees can earn up to $18.00 per hour with the amenity fee. Listed schedules are 9:30 a.m.–6:00 p.m. or 11:00 a.m.–7:00 p.m. The work requires standing throughout the shift and being physically active, including using hands, crouching, and kneeling. Team members must be able to lift and/or move up to 40 pounds. The working environment may have varying noise levels depending on work volume.

Requirements

  • Must be at least 18 years of age.
  • Ability to communicate effectively with guests and all levels of employees.
  • Ability to clean and replenish soft and hard supplies.
  • Ability to move effectively and efficiently from floor to floor as needed.
  • Demonstrated knowledge of housekeeping practices and procedures.
  • Ability to communicate in English and understand directions.
  • Ability to stand for the duration of the shift and be physically active, including using hands, crouching, and kneeling.
  • Ability to lift and/or move up to 40 pounds.

Responsibilities

  • Stock housekeeping supplies and linen and deliver housekeeping-related items to guest rooms.
  • Report maintenance needs and service issues as needed.
  • Dust and polish furniture and fixtures; vacuum, mop, and sweep; shampoo carpets; clean and wax floors; and remove and dispose of trash and empty ashtrays.
  • Perform deep-cleaning tasks and special projects, such as mattress flipping and moving furniture, as needed.

Benefits

  • Day-one medical, dental, and vision benefits.
  • Uber benefit for nearby metro stops.
  • Recognition programs with cash rewards, gift cards, and more.
  • Tuition reimbursement.
  • Lindenwood University discounts.
  • Diversity scholarship for team members' children.
  • Wellness programs.
  • 401(k) matching.
  • Annual performance bonus.
  • Paid time off earned according to local policy and increased with length of employment.
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