Hotel Houseperson

Sree Hotels•Charlotte, NC
•$15 - $16

About The Position

The Hotel Houseperson contributes to an attractive and clean hotel in accordance with company and brand standards. The role involves cleaning and maintaining guest hallways and public spaces, supporting housekeepers with room servicing, delivering requested items and amenities to guestrooms, and responding to guest needs. Employees work primarily indoors and must be flexible to work any shift, with weekday and weekend availability required. The hotel offers access to up to 50% of earned wages after each shift through daily pay.

Requirements

  • Prior housekeeping experience or other relevant environmental services experience.
  • Availability to work any hours and days of the week necessary to meet business requirements.
  • Excellent customer service and verbal communication skills.
  • Professional business appearance, attitude, and performance.
  • Knowledge of cleaning techniques and safe use of cleaning equipment and chemicals.
  • Ability to lift, push, pull, and carry approximately 50 pounds; stand for long periods; kneel, bend, crawl, squat, and crouch; and tolerate exposure to dust and cleaning chemicals.

Responsibilities

  • Clean the hotel according to standards and required timeframes, including dusting, sweeping, washing walls and windows, emptying trash, vacuuming, and cleaning bathrooms.
  • Keep guest hallways neat, clean, and free of linen and trash.
  • Complete work projects assigned by supervisors and management.
  • Clean and polish floors, windows, mirrors, vending machines, and ice machines.
  • Vacuum and shampoo carpets and remove soiled spots as needed.
  • Remove litter from public spaces and transport trash and waste to disposal areas.
  • Assist housekeepers with room servicing, including stripping beds, removing trash, bagging linen, and transporting linen to laundry.
  • Deliver requested service items and amenities to guestrooms.
  • Use housekeeping chemicals as necessary to clean assigned areas to standard, exercising caution to prevent damage to hotel property.
  • Report maintenance requests promptly and efficiently to support proper maintenance and repair of hotel equipment.
  • Engage with guests, identify their needs, and meet or exceed their expectations.

Benefits

  • Daily pay: access up to 50% of earned wages after every shift.
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