Hotel Maintenance Technician

The Chanler Inc • Newport, RI

1h • Onsite

About The Position

The Maintenance Engineer is responsible for maintaining the physical condition, safety, functionality, and appearance of The Chanler at Cliff Walk, a luxury boutique hotel and historic property in Newport, Rhode Island. This hands-on role covers daily operation, maintenance, repair, and preventative care of the hotel, including guest rooms, public areas, grounds, equipment, and building systems. The Maintenance Engineer works with hotel leadership and other departments to help the property meet its standards for quality, comfort, safety, and guest service.

The position requires a dependable, mechanically inclined, detail-oriented person who can identify and resolve maintenance issues promptly and maintain a professional, courteous presence around guests. The employee is expected to proactively identify problems, protect guest privacy, and help keep guest rooms, public spaces, equipment, and building systems safe, functional, and well-maintained.

Requirements

• Previous maintenance, engineering, facilities, hotel, apartment, or building-maintenance experience is preferred.
• Strong mechanical aptitude and practical problem-solving skills.
• Working knowledge of basic plumbing, electrical, HVAC, carpentry, painting, and general building maintenance.
• Ability to use common hand and power tools safely.
• Ability to troubleshoot problems and determine appropriate solutions.
• Ability to work independently and prioritize multiple maintenance requests.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Dependable, punctual, and willing to take ownership of responsibilities.
• Ability to work professionally in a luxury hospitality environment.
• Ability to maintain confidentiality and respect guest privacy.
• Ability to stand and walk for extended periods; lift and carry maintenance supplies and equipment; climb stairs and ladders; bend, kneel, crouch, reach, and work in confined areas when necessary; safely operate hand and power tools; and work indoors and outdoors in varying weather conditions.
• Flexibility to work weekends, holidays, or evenings, and to respond to emergency maintenance situations as needed.

Nice To Haves

• Valid driver's license preferred.

Responsibilities

• Inspect guest rooms, public areas, back-of-house areas, and exterior areas daily to identify maintenance needs.
• Respond promptly and professionally to maintenance requests from guests and hotel departments.
• Perform repairs and maintenance involving plumbing, electrical systems, HVAC, carpentry, painting, appliances, fixtures, doors, locks, and general building systems.
• Complete preventative maintenance on guest rooms, equipment, mechanical systems, and building infrastructure.
• Monitor and maintain heating, cooling, hot water, electrical, plumbing, and other building systems.
• Troubleshoot equipment and building-system problems and identify when outside contractors or specialized technicians are needed.
• Maintain guest rooms and public spaces to high standards of appearance and functionality.
• Assist with preparing guest rooms between stays when maintenance or repair work is required.
• Maintain and repair furniture, fixtures, doors, windows, lighting, and other hotel property.
• Respond to maintenance emergencies, including water leaks, power issues, heating or cooling failures, and other building-related emergencies.
• Keep accurate records of completed work, preventative maintenance, equipment issues, and supplies.
• Maintain an organized inventory of maintenance supplies, tools, parts, and equipment.
• Coordinate with approved vendors and contractors as directed by management.
• Assist with seasonal property maintenance, including preparation for winter weather and summer operations.
• Perform exterior maintenance and assist with the care of patios, walkways, outdoor areas, and property features.
• Follow OSHA, fire-safety, workplace-safety, and hotel procedures.
• Maintain a clean, safe, and organized maintenance/work area.
• Protect guest privacy and comfort while performing work throughout the property; minimize disruption and communicate clearly when working in occupied areas.
• Communicate maintenance concerns that could affect guest satisfaction, safety, or hotel operations to management promptly.
• Perform other duties as assigned by management.
• Maintain a professional, courteous, and approachable demeanor and respond to guest requests with urgency.
• Work independently, prioritize multiple maintenance requests, and take ownership of responsibilities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed