Hotel Housekeeping

Q Casino + Resort • Dubuque, IA

7d

About The Position

Responsible for cleaning and maintaining guest rooms at The Key Hotel and Hilton Garden Inn, ensuring a welcoming and comfortable environment through attention to detail, professionalism, and respect for guest privacy. The role reports to the Housekeeping Supervisor and supports overall hotel operations.

Requirements

• Legally authorized to work in the United States.
• Detail-oriented, with a focus on quality and consistency.
• Maintains discretion and respects guest privacy.
• Delivers work that meets high cleanliness and service standards.
• Interacts with guests professionally and courteously.
• Able to read product labels and communicate effectively with guests.
• Basic English reading, writing, and speaking skills preferred.
• Able to perform prolonged standing, walking, bending, pushing, and pulling.
• Able to lift up to 15 pounds.
• Flexible to work a rotating seven-day schedule, including occasional afternoon shifts at The Key Hotel or Hilton Garden Inn.

Nice To Haves

• Previous hotel housekeeping experience is a plus but not required.
• Basic English reading, writing, and speaking skills are preferred.

Responsibilities

• Clean and service guest rooms and public areas to established standards of cleanliness and presentation.
• Replace linens, towels, and amenities as needed and ensure rooms are properly stocked.
• Maintain carts, closets, and work areas in a clean and organized manner.
• Promptly report maintenance needs, safety concerns, and unusual or suspicious activity.
• Handle lost and found items according to hotel policy.
• Support laundry operations as needed, including washing, drying, and folding linens.
• Follow safety, sanitation, and company policies and procedures.
• Communicate effectively with supervisors and team members to support smooth daily operations.
• Perform other related duties as assigned to support overall hotel operations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed