Hotel Housekeeper

Bosselman Motels, Inc•Grand Island, NE
•Onsite

About The Position

The Housekeeper maintains hotel cleanliness in accordance with brand standards and company policies. The role includes cleaning guest rooms and common areas, completing detailed and deep-cleaning tasks, assisting with laundry, maintaining supplies and work areas, reporting guest complaints and property issues, and providing friendly customer service. Physical attendance at the primary work location is required. This position has no supervisory responsibilities.

Requirements

  • Must be able to work well independently and with others.
  • Must have basic knowledge of cleaning and forms of bacterial and viral transmission.
  • Must have reliable transportation and a phone or number where they can be reached.
  • Must be available to work holidays, weekends, or any time needed.
  • Must be able to communicate in English, if applicable.
  • Must be able and willing to provide friendly, courteous, and prompt customer service.
  • Must be able and willing to work cooperatively with other team members.
  • Must occasionally lift and/or move up to 50 pounds.
  • Must frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear.
  • Must occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.
  • Must attend work physically at the primary work location.

Nice To Haves

  • Motel, hotel, retail, custodial, or guest-service experience is preferred.

Responsibilities

  • Clean guest rooms daily according to brand standards, generally averaging approximately 30 minutes per room except for suites or unusually dirty rooms.
  • Clean guest rooms and common areas using daily and detailed procedures covered in brand training.
  • Complete assigned detailed and deep-cleaning tasks, including carpet shampooing, floor steaming, mattress flipping, HVAC vent and PTAC cleaning, light fixture detailing, wall and baseboard scrubbing, and replacing smoke detector and carbon monoxide detector batteries as directed.
  • Promptly strip linens and towels after guest checkout.
  • Maintain the cleanliness, organization, and appearance of assigned work areas and hotel property.
  • Assist with laundry as needed, including sorting, washing, drying, and folding.
  • Transport linens to and from laundry or front desk areas as required.
  • Keep cleaning supplies stocked, labeled, and stored according to safety guidelines.
  • Promptly report guest complaints, maintenance issues, and room or property damage to management, including damaged linens, evidence of smoking or prohibited activity, and missing or damaged property.
  • Follow company safety procedures and complete required company and brand-standard training while adhering to established policies and procedures.
  • Maintain a clean, professional personal appearance according to company policy and brand standards.
  • Provide friendly and competent customer service.
  • Report to work on time when scheduled and maintain regular, consistent attendance.
  • Assist with other duties as assigned in a timely manner.

Benefits

  • Paid vacation
  • 401(k) and matching contributions
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • A clearly defined path for growth
  • On-demand pay through PayActiv, providing access to earned but not yet paid wages
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