Hotel Housekeeper

SR COMPANIES LLC•Port Richey, FL

10d•$15 - $15

About The Position

The Hotel Housekeeper is responsible for enhancing the hotel experience by providing quality rooms and service. The role promotes SRHM’s Golden Rule value by treating guests, families, vendors, and team members as one would like to be treated. The housekeeper ensures that guest rooms and common areas are clean and inviting, maintains guest-room supplies and linens, responds to guest requests, and follows company safety, security, health, and confidentiality procedures. The position requires a positive and respectful attitude and the ability to perform the listed duties, with reasonable accommodations available for individuals with disabilities.

Requirements

High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to perform basic arithmetic, including adding and subtracting two-digit numbers and multiplying and dividing with tens and hundreds, using American units of weight, volume, and distance.
Ability to follow detailed but straightforward written or oral instructions and solve problems involving a few concrete variables in standardized situations.
Ability to meet the physical demands of the job, including occasionally lifting and/or moving up to 50 pounds; reasonable accommodations may be made.

Responsibilities

Clean guest rooms, corridors, lobbies, stairways, elevators, and lounges.
Organize the work schedule based on room status, arrivals, and departures.
Distribute linens, towels, and room supplies using carts or by hand.
Restock room supplies, including drinking glasses, soaps, shampoos, writing supplies, and minibar items.
Replace dirty linens with clean items.
Inspect and regularly turn mattresses.
Store dirty laundry according to company policy.
Monitor guest laundry bags and replace laundry bags and slips.
Check that room appliances are in working order.
Arrange furniture and amenities according to the prescribed layout.
Respond to guest questions and requests.
Respond to housekeeping calls, including issues such as spills and broken glasses.
Deliver requested housekeeping items to guest rooms.
Remove room-service items.
Organize and restock the cart at the end of the shift.
Protect the confidentiality and security of guest rooms.
Follow company safety and security procedures and health and safety rules.
Report maintenance issues and safety hazards.
Observe and report damage to hotel property.
Work cooperatively with team members and management to complete assignments.
Maintain a safe and clean environment and demonstrate a positive, respectful attitude toward guests, families, team members, vendors, and management.