Hotel Housekeeper

Kinseth Hospitality Companies•Houston, TX

About The Position

The Hotel Housekeeper cleans guest rooms and hotel public areas in accordance with franchise standards and required timeframes. The role includes cleaning and maintaining rooms, halls, lobbies, lounges, restrooms, corridors, elevators, and stairways; handling linens; replenishing guest supplies; and maintaining housekeeping carts and equipment. The Housekeeper also greets guests warmly, follows key-control and security policies to protect guest privacy and belongings, uses materials and tools safely, and communicates room needs to the maintenance department. The employee is responsible for following KHC policies and procedures and property-specific guidelines, including dress code, safety, and performance standards. Employees are expected to maintain a professional image and report to work as scheduled. The role has substantial physical demands, including standing, walking, reaching, stooping, kneeling, crouching, crawling, climbing, balancing, and lifting or moving loads up to 50 pounds.

Requirements

Follow safety precautions at all times to avoid injuries.
Ability to stand and walk regularly and use hands to finger, handle, or feel.
Ability to reach with hands and arms; stoop, kneel, crouch, or crawl; and frequently climb or balance.
Ability to lift and/or move up to 25 pounds frequently and up to 50 pounds occasionally.
Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to talk or hear and taste or smell occasionally.

Responsibilities

Clean hotel guestrooms and public areas, including lobbies, lounges, restrooms, corridors, elevators, and stairways.
Sort, count, fold, mark, or carry hotel linens.
Clean rooms to franchise standards and within required timeframes, including making beds; dusting; washing walls, ceilings, woodwork, windows, door panels, and sills; cleaning floors and rugs; and cleaning bathrooms.
Replenish guest supplies such as bathroom necessities, drinking glasses, and writing supplies.
Move furniture, hang drapes, and roll carpets to meet franchise requirements.
Transport trash and waste to the disposal area.
Replace light bulbs.
Stock, organize, and maintain housekeeping carts and equipment.
Greet guests in a warm, friendly manner.
Follow key-control and security policies to protect guests' privacy and personal belongings when working in guestrooms.
Use materials, chemicals, and tools safely to avoid injury, waste, damage, or accidents.
Communicate room needs to the maintenance department.
Follow KHC policies, the KHC handbook, and property-specific guidelines, including dress code, safety, and performance standards.
Maintain a professional image and report to work as scheduled.