Hotel Housekeeper - Hotel Indigo West Chester

West Chester Hotel & Seafood Kitchen • West Chester, PA

10d • Onsite

About The Position

The Hotel Housekeeper maintains clean, appealing guest rooms according to brand standards and property requirements. The role requires efficient, detail-oriented service intended to exceed guest expectations. The housekeeper also reports room damage, maintenance concerns, missing items, unusual conditions, and found guest belongings, and assists the Director of Housekeeping with assigned cleaning tasks.

Requirements

• Any combination of education, training, and/or experience that provides the knowledge, skills, and abilities required to perform the job.

Nice To Haves

• Grade school education is preferred.
• Previous hotel-related experience is desired.

Responsibilities

• Change bed linen as required and make beds.
• Vacuum carpeting and mop or clean bathroom floors.
• Dust furniture, including picture frames, bed frames, lamps, TVs, and dressers.
• Remove fingerprints and smudges from mirrors, shiny surfaces, windows, and other areas.
• Thoroughly clean bathrooms, including showers, sinks, floors, and toilets.
• Replace used amenities and empty trash receptacles.
• Immediately report damage or maintenance issues found in guest rooms.
• Immediately report missing items in rooms and personal guest items found in vacant rooms.
• Notify the Director of Housekeeping & Laundry about roll-aways or cribs in rooms for pickup and storage.
• Take responsibility for the pass key and ensure it is turned in daily.
• Immediately turn in lost-and-found items to the Director of Housekeeping & Laundry.
• Maintain a clean, well-stocked cart.
• Dispose of dirty linen and trash appropriately.
• Immediately report no luggage, no-service-needed rooms, and anything unusual to the Director of Housekeeping & Laundry.
• Assist the Director of Housekeeping with additional assigned cleaning chores.
• Understand and be able to complete all tasks associated with Emergency Procedures.

Benefits

• Competitive salary
• Affordable medical, dental, and vision benefits for employees and their families
• 401(k) retirement plan with company match
• Flexible Spending Accounts (FSA)
• Paid time off, including vacation, personal and sick days, and paid holidays
• Short-term disability and maternity leave options
• Personal and family medical leave
• Company-provided life insurance and long-term disability coverage
• Unlimited referral bonuses
• Employee perks program
• Tickets At Work discounted entertainment tickets
• Tuition reimbursement
• In-facility training and in-service programs
• Employee Assistance Program
• Free will and estate preparation services
• Optional legal and identity protection services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed