General Manager-Fairfield Columbia, MO

Blue Sky Hospitality Solutions•Columbia, MO

1d•Onsite

About The Position

Blue Sky Hospitality Solutions is seeking an experienced, hands-on Hotel General Manager to lead the newly renovated Fairfield Inn & Suites by Marriott Columbia in Columbia, Missouri. The General Manager will be responsible for the hotel’s operational, financial, and cultural performance, building a strong team, strengthening the hotel’s market position, and delivering an exceptional experience for guests and associates. The role oversees daily hotel operations, including Front Office, Housekeeping, Engineering, complimentary breakfast, and Guest Services. The General Manager will uphold Marriott brand standards and Blue Sky operating expectations, maintain a visible presence, establish effective operating routines and accountability, and protect the renovated property through preventive maintenance and cleanliness programs. The General Manager will recruit, train, coach, and retain associates; foster a positive, accountable, guest-focused culture; and ensure staffing and schedules reflect business demand. The role also leads guest-service recovery and improvement efforts, monitors guest feedback and Marriott performance measures, and prepares for quality-assurance reviews. The position owns the hotel budget, forecast, P&L, labor productivity, expenses, and profitability. In partnership with Sales and Revenue Management, the General Manager will pursue occupancy, ADR, RevPAR, and market-share growth, while developing local business relationships and translating operating decisions into measurable financial results. The role also maintains compliance, promotes safety, keeps required training and documentation current, and works with ownership and corporate leadership on capital needs, risk, and property performance. This is an on-site position in Columbia, Missouri, with schedule flexibility based on hotel needs. The position offers a base salary of $75,000–$90,000 annually, based on experience, plus a performance-based bonus opportunity.

Requirements

Progressive hotel leadership experience, preferably at a Marriott-branded or comparable select-service hotel.
Demonstrated ability to lead hotel operations, build teams, and improve performance.
Strong understanding of budgets, forecasts, P&Ls, labor management, and profitability.
Experience improving guest-satisfaction scores and brand-quality results.
Strong communication, organization, and problem-solving skills.
Visible, hands-on leadership style and ability to hold teams accountable.
Ability to work on-site in Columbia, Missouri, with schedule flexibility based on hotel needs.

Nice To Haves

Previous Hotel General Manager experience is preferred; high-performing Assistant General Managers and senior hotel operations leaders will also be considered.
Marriott systems and brand experience strongly preferred.
Bachelor’s degree in Hospitality, Business, or a related field preferred but not required.

Responsibilities

Direct all aspects of daily hotel operations, including Front Office, Housekeeping, Engineering, complimentary breakfast, and Guest Services.
Ensure consistent execution of Marriott brand standards and Blue Sky operating expectations.
Maintain a visible presence throughout the hotel and respond promptly to operational and guest-service needs.
Establish daily routines, property inspections, and departmental accountability.
Protect the renovated property through preventive-maintenance and cleanliness programs.
Recruit, onboard, train, coach, and retain a high-performing hotel team.
Build a positive, accountable, guest-focused workplace culture; set performance expectations and provide feedback, recognition, and development.
Ensure staffing and scheduling are appropriate for business demand.
Monitor guest feedback, Marriott performance metrics, and service trends; lead service recovery and resolve guest concerns.
Develop action plans to improve guest satisfaction, brand compliance, and hotel performance, and manage Marriott quality-assurance reviews.
Own the hotel budget, forecast, P&L, labor productivity, expenses, and profitability.
Partner with Sales and Revenue Management to increase occupancy, ADR, RevPAR, and market share.
Build relationships in the Columbia business community and identify local demand-generation opportunities.
Maintain compliance with employment, safety, life-safety, and regulatory requirements; keep Marriott training, certifications, and documentation current.
Promote a proactive safety culture and partner with ownership and corporate leadership on capital needs, risk management, and property performance.