About The Position

Horton Animal Hospital - Discovery in Columbia, Missouri, is seeking an experienced management professional to join its leadership team as Hospital Manager. The hospital provides veterinary care for companion animals. In collaboration with the Regional Manager, the Hospital Manager will optimize practice productivity, develop the team, and deliver outstanding client experiences. The role encompasses hospital operations, financial management, and maintaining high client-service standards. The manager leads technicians and receptionists, oversees budgets and performance indicators, supervises client interactions, and manages the hospital’s daily operations. Candidates should bring veterinary management and business operations experience, strong communication and financial skills, and a genuine dedication to animal care. Emergency-room experience is preferred. The schedule includes some night and weekend shifts.

Requirements

  • Proven experience in veterinary management and business operations.
  • Problem-solving skills and the ability to work efficiently.
  • Exceptional interpersonal, conflict-resolution, and presentation abilities.
  • Proficiency in revenue management, inventory control, and payroll administration.
  • Genuine love for animals and dedication to providing them with excellent care.
  • Willingness to work some night and weekend shifts.

Nice To Haves

  • Emergency-room experience.

Responsibilities

  • Lead and inspire technicians and receptionists, fostering collaboration and growth.
  • Manage budgets and monitor key performance indicators to support profitability and growth.
  • Oversee client interactions and service standards to promote client loyalty.
  • Manage the hospital’s day-to-day operations and support efficient processes.
  • Collaborate closely with the Regional Manager to optimize practice productivity, team development, and client experiences.
  • Manage revenue, inventory control, and payroll administration.

Benefits

  • Competitive salary and compensation package.
  • Medical, dental, and vision benefits.
  • 401(k) plan.
  • Employee assistance program.
  • Generous vacation allowance.
  • Well-being-focused culture that supports personal and professional growth.
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