About The Position

Rolling Hills Veterinary Hospital is hiring a full-time Veterinary Receptionist for its busy, full-service small animal hospital in Columbia, Missouri. The receptionist is the first point of contact for clients in person and by phone and helps keep front-desk operations running smoothly from check-in through checkout. The role also offers exposure to clinical work and animal care, including preparing prescriptions, assisting the veterinarian with patient restraint, and caring for animals in a small boarding kennel. Responsibilities may vary based on hospital needs and the employee’s experience, training, certifications, credentials, and assigned responsibilities. The schedule is Monday through Thursday, with some Saturday mornings. Salary is negotiable and based on experience. The hospital describes diversity, equity, and inclusion as core values and is committed to an inclusive and equitable working and learning environment where employees can be authentic, feel a sense of belonging, and reach their potential.

Requirements

  • Strong communication and customer service skills.
  • Organization and attention to detail with records and payments.
  • Comfort handling and restraining dogs and cats.
  • A motivated, team-first attitude.
  • Willingness to help wherever the hospital needs support.
  • Availability for some Saturday mornings.
  • Ability to stand for extended periods.
  • Ability to lift an unspecified amount of weight with assistance.

Responsibilities

  • Communicate with clients in person and by phone.
  • Check in patients and keep patient records and owner information up to date.
  • Schedule appointments.
  • Process payments accurately.
  • Help prepare prescriptions as needed.
  • Assist the veterinarian with animal restraint.
  • Help care for animals in the small boarding kennel.
  • Keep the front desk running smoothly from check-in to checkout.
  • Pitch in wherever the hospital needs support.

Benefits

  • Competitive pay, with compensation reflecting skill set and future performance.
  • 401(k) matching and Roth Retirement Savings Plan.
  • Tuition support program.
  • Referral bonus program.
  • Flexible Spending Account for full-time employees.
  • 529 Savings Plan.
  • Medical, dental, and vision insurance for full-time employees.
  • Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance, for full-time employees.
  • Up to three weeks of full pay for the birth or adoption of a child after one year of service, subject to stated exclusions for states with paid family leave programs.
  • Sick time and paid time off.
  • Free or discounted lab work for employee pets.
  • Pet discounts on services and products.
  • Pet food discount program.
  • Quarterly team rewards bonus program.
  • Professional development opportunities.
  • Continuing education allowance.
  • Uniform allowance.
  • Six paid holidays for full-time employees.
  • Employee Assistance Program.
  • Employee discount program.
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