Veterinary Receptionist
Veterinary Practice Partners•Suffield, CT
•$18 - $20•Onsite
About The Position
Suffield Veterinary Hospital is hiring full-time and part-time Front-Desk Receptionists to be the first point of contact for veterinary clients. This role is crucial in setting the tone for client visits. The ideal candidate will be a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
Requirements
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Nice To Haves
- Previous experience as a veterinary receptionist or medical office assistant preferred, but we're willing to train you!
Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Benefits
- Medical insurance for full time employees
- Dental insurance for full time employees
- Vision insurance for full time employees
- Paid time off for full-time employees
- 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
