Hotel Front Desk

TPI Hospitality•Eden Prairie, MN
•Onsite

About The Position

The Hotel Front Desk position is at the Hampton Inn in Eden Prairie, Minnesota. The role is part-time, working Mondays and Tuesdays from 3:00 p.m. to 11:00 p.m., with pay of $16–$17. The front desk team provides friendly, energetic, and positive guest interactions; responds to calls, emails, requests, inquiries, and complaints; shares information about hotel facilities, local attractions, and services; and maintains accurate reservation, arrival, departure, and payment records. The role requires multitasking in a fast-paced environment. TPI Hospitality owns and operates more than 25 hotels and restaurants in Minnesota and Florida and describes its philosophy as serving guests, coworkers, and communities to create win-win outcomes. The company highlights a culture that supports personal and professional growth and opportunities for advancement across its properties.

Requirements

  • Ability to multitask in a fast-paced environment.

Responsibilities

  • Provide friendly, energetic, and positive interactions with guests.
  • Answer phone calls and manage emails.
  • Provide information about hotel facilities, local attractions, and services.
  • Handle requests, inquiries, and complaints promptly.
  • Maintain accurate records of reservations, arrivals, departures, and payments.
  • Multitask in a fast-paced environment.

Benefits

  • Medical and dental insurance
  • 401(k) and matching
  • Paid time off (PTO) and holiday pay
  • Volunteer time off (VTO)
  • Bereavement leave
  • School conference leave
  • Employee discounts
  • Tuition discount
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