Hotel Front Desk Associate

Hotel Park City / Ruth•Park City, UT
•Onsite

About The Position

Hotel Park City, a member of Marriott International’s Autograph Collection, is seeking a Front Desk Associate to provide warm, sincere, and friendly guest service. Front Desk Associates interact with hotel guests throughout their stay, answer questions, resolve issues, and help ensure guests have a great experience. The role is suited to someone who is outgoing, confident, enthusiastic, good at problem solving, and able to think on their feet. Prior customer service and hospitality experience is strongly preferred. A flexible schedule that may include weekends and holidays is required.

Requirements

  • Must be able to work a flexible schedule that may include weekends and holidays.

Nice To Haves

  • Prior customer service and hospitality experience is strongly preferred.
  • Confidence, friendliness, and enthusiasm.
  • Strong problem-solving skills and the ability to think on your feet.

Responsibilities

  • Provide warm, sincere, and friendly guest service experiences.
  • Answer guests’ questions.
  • Resolve guest issues that may arise.
  • Help provide guests with a great stay.

Benefits

  • Marriott Associate Travel Benefits
  • Medical, dental, and vision insurance available to full-time employees
  • Spa services and retail discounts
  • Employee meals and dining discounts
  • Paid Time Off
  • 401(k)
  • Ski Pass Program
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