Hotel Front Desk Associate
Atrium Hospitality•Tulsa, OK
About The Position
The Hotel Front Desk Associate oversees front desk operations and serves as a problem solver for guests and teammates. The role handles guest check-ins and check-outs, supports and trains new front desk team members, and resolves guest issues promptly and professionally. It also includes daily tasks such as distributing event sheets, supporting the business center, and keeping the lobby guest-ready.
Requirements
- Customer service experience.
- High school diploma or equivalent.
- Ability to use hotel systems confidently.
- Ability to lift 50 lbs and remain on your feet.
Nice To Haves
- Experience in hospitality or leadership.
Responsibilities
- Oversee front desk operations and help solve problems for guests and teammates.
- Handle guest check-ins and check-outs accurately and warmly.
- Support and train new front desk team members.
- Resolve guest issues quickly and professionally.
- Distribute event sheets, support the business center, and keep the lobby guest-ready.
Benefits
- 401(k) plan with company match.
- Medical, dental, and vision insurance options.
- Paid time off and vacation.
- Atrium Traveler and brand discount programs.
- DailyPay.
- Wellness programs.
- Tuition reimbursement.
- Discounts on brands and services.
- Community service and volunteer programs.
- Career growth and learning opportunities, including internal promotion opportunities.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
