Hotel Cook

Hotel Indigo•Gatlinburg, TN

About The Position

The Hotel Cook prepares or directs the preparation of food according to established production procedures, recipes, and special diet orders. The role involves planning food production around meal service times, ensuring food quality, temperature, and presentation, maintaining adequate food and supply inventories, and serving food appropriately. The cook follows sanitation, hygiene, and food-handling standards; stores and labels food safely; maintains production records and equipment; and keeps the work area clean. The position also involves preparing food for upcoming shifts, checking temperatures before service, and working with servers to support guest satisfaction and address food-service complaints. Availability to work nights, weekends, and holidays may be needed depending on business needs.

Requirements

  • Minimum one year of cooking experience at a restaurant or full-service hotel.
  • Availability to work nights, weekends, and holidays depending on business needs.

Nice To Haves

  • High school diploma or GED preferred.
  • Culinary school two- to four-year degree preferred.

Responsibilities

  • Prepare or direct preparation of food served using established production procedures.
  • Determine the amount and type of food and supplies required using production systems.
  • Ensure supplies and food, or approved substitutions, are available in adequate time for preparation.
  • Learn menus, recipes, preparation methods, and presentation.
  • Set the steam table and serve, or ensure proper serving of, food for the tray line or dining room.
  • Comply with established sanitation, personal hygiene, and health standards, and observe proper food preparation and handling techniques.
  • Store food properly and safely, marking the date and item.
  • Report necessary equipment repairs and maintenance to a supervisor.
  • Prepare all food served correctly according to standard recipes and special diet orders.
  • Plan food production to coordinate with meal serving hours and preserve food excellence, quality, temperature, and appearance.
  • Apportion food for serving.
  • Maintain daily production records.
  • Keep the work area neat and clean and clean and maintain equipment used in food preparation.
  • Complete food temperature checks before service.
  • Prepare food for the next shift and following day.
  • Work with servers to ensure guest satisfaction and resolve food-service complaints as needed.
  • Perform other duties as assigned.

Benefits

  • Medical
  • Vision
  • Dental
  • 401K
  • Immediate Pay—earned wage access
  • Vacation time
  • Sick time
  • Holiday pay
  • Bonus opportunities
  • Brand-specific employee discounts
  • Long-term and short-term disability
  • Life insurance
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