Hotel Cook

Hotel Indigo•Gatlinburg, TN

About The Position

The Hotel Cook prepares food for hotel guests using established production procedures and standard recipes, including special diet orders. The role coordinates food preparation with serving hours to maintain food quality, temperature, and appearance, and works with servers to support guest satisfaction and address food-service complaints. The cook maintains sanitation and food-handling standards, keeps the work area and equipment clean, and records production and food temperatures. The position may require night, weekend, and holiday availability depending on business needs.

Requirements

  • At least 1 year of experience cooking at a restaurant or full-service hotel.
  • Availability to work nights, weekends, and holidays depending on business needs.

Nice To Haves

  • High school diploma or GED preferred.
  • A 2–4 year culinary school degree preferred.

Responsibilities

  • Prepare food or direct its preparation using established production procedures.
  • Determine the amount and type of food and supplies needed using production systems.
  • Ensure food and supplies, or approved substitutions, are available in adequate time for preparation.
  • Learn menus, recipes, preparation methods, and presentation standards.
  • Set up the steam table and serve, or ensure proper serving of, food for the tray line or dining room.
  • Follow sanitation, personal hygiene, health, food preparation, and food-handling standards.
  • Store food safely and mark it with the date and item.
  • Report equipment repairs and maintenance needs to a supervisor.
  • Prepare food according to standard recipes and special diet orders.
  • Plan production around meal-serving hours to preserve food quality, temperature, and appearance.
  • Apportion food for serving.
  • Maintain daily production records.
  • Keep the work area neat and clean, and clean and maintain food-preparation equipment.
  • Complete food temperature checks before service.
  • Prepare food for the next shift and the following day.
  • Work with servers to support guest satisfaction and resolve food-service complaints as needed.
  • Work nights, weekends, or holidays depending on business needs.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Immediate Pay earned-wage access
  • Vacation time
  • Sick time
  • Holiday pay
  • Bonus opportunities
  • Brand-specific employee discounts
  • Long-term and short-term disability insurance
  • Life insurance
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