Hotel Bellperson / Shuttle Van Driver

DoubleTree Bloomington Minneapolis South•Bloomington, MN
•Onsite

About The Position

The Bellperson/Van Driver is a highly visible member of the Guest Services team who supports day-to-day guest service needs and front office operations. The role helps ensure consistent, excellent service delivery and contributes to operational and service excellence across the property. The position reports directly to the Director of Guest Services or Hotel Manager. The Bellperson/Van Driver welcomes and escorts arriving and departing guests, assists with luggage, transports guests in property vehicles to designated destinations, and maintains bell carts and work areas. The role requires on-site availability for a rotating schedule that may include days, nights, overnights, weekends, holidays, and key events. Weekly hours may fluctuate according to business needs.

Requirements

  • Must have reliable transportation to and from work.
  • Must report to work on time.
  • Must be present and able to work all shifts on-site.
  • Must be available to work weekends, including Fridays, Saturdays, and Sundays.
  • Must be able to work the necessary hours and a rotating schedule to meet business needs, including days, weekends, holidays, and key events.
  • Must be at least 18 years old.
  • Must be currently eligible to work in the United States and able to present the required identity and employment authorization documents to complete Form I-9 on the first day of employment.
  • Must have an original, non-expired Minnesota Driver's License and/or Commercial Drivers License.
  • Must be able to perform the essential functions of the job, with or without reasonable accommodation, and explain and demonstrate the required knowledge, skills, and abilities.

Responsibilities

  • Greet and escort arriving and departing guests.
  • Assist with transporting luggage to and from the hotel shuttle.
  • Retrieve, transport, organize, and store guest luggage according to hotel standards and procedures.
  • Operate property vehicles to transport guests to and from designated destinations.
  • Keep bell carts and work areas clean and in good working order.
  • Support day-to-day guest service needs and front office operations.

Benefits

  • Vacation/Sick Days
  • Paid Holidays
  • Employee Referral Bonus Program
  • Local 17 Union Benefits: Health, Dental, and Vision Coverage, and 401(k) Retirement Savings Plan
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