Hot Food Clerk

Sedano's•Miami, FL
•Onsite

About The Position

Food Servers in the Hot Foods Department attend to customer requests for prepared food sold by the pound or in individual servings, and ensure customer satisfaction and excellent service. The role includes handling and serving food, weighing or measuring portions, processing payments, maintaining clean and sanitary work areas, following health and safety procedures, and keeping food and supplies stocked. Employees also help in the cafeteria, bakery, or kitchen as needed, assist with supply orders, and maintain department equipment. Duties are performed in a grocery store environment with frequent contact with supervisors, employees, and customers.

Requirements

  • Previous food service experience.
  • Current food safety training certificate, renewed every three years.
  • At least 18 years of age.
  • Ability to effectively present and receive information and respond to questions in one-on-one and small-group situations with managers, customers, and the general public.
  • Excellent interpersonal skills.
  • Basic math and numeral-recognition skills.
  • Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions.
  • Ability to use department equipment properly to perform essential duties.
  • Adequate knife-handling skills.
  • Accuracy and thoroughness.
  • Ability to take responsibility for one’s own actions.
  • Ability to work scheduled hours and days, including holidays and weekends.

Nice To Haves

  • High school diploma or GED preferred.
  • Ability to read and speak English and Spanish preferred.
  • Ability to understand and follow instructions in both English and Spanish preferred.

Responsibilities

  • Promptly attend to customers’ requests for department food products.
  • Properly handle, display, and dispense food.
  • Weigh or measure appropriate food portions into suitable containers.
  • Accurately process and accept payment for department goods.
  • Maintain cleanliness standards, including using gloves and a hair net.
  • Use safety measures when handling or carrying hot food trays.
  • Monitor floor conditions and help protect customers, vendors, and employees from hazards.
  • Restock food displays and retrieve food from the back room, kitchen, and cooler as needed.
  • Restock containers, bags, utensils, and other supplies.
  • Sweep or mop floors as needed.
  • Wipe countertops, cooking areas, and display cases as needed.
  • Maintain a sanitary, clean, orderly, and hazard-free work area; wash, sanitize, and properly store department dishes, knives, plates, utensils, and equipment.
  • Follow department procedures and applicable federal, state, and company health, safety, and sanitation codes.
  • Promptly report accidents according to company procedures.
  • Attend and participate in departmental and store meetings.
  • Maintain punctuality and good attendance in accordance with company policies, and ensure work responsibilities are covered during foreseeable absences.
  • Perform other work-related duties as required to accomplish the objectives of the position.
  • Assist in the cafeteria or bakery area as needed.
  • Assist in the kitchen when needed.
  • Assist with supply orders and notify the manager when supplies are low.
  • Add or change paper or ink cartridges in registers, printers, or other equipment.
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