Hot Food Clerk

Sedano's•Pembroke Pines, FL

About The Position

Hot Food Clerks serve prepared foods sold by the pound or as individual servings, respond to customer requests, and provide excellent customer service. They handle, portion, display, and dispense food; process payments; maintain clean and sanitary work and display areas; and follow applicable health, safety, and sanitation requirements. The role also includes restocking food and supplies, cleaning department areas and equipment, reporting accidents, attending meetings, and assisting the cafeteria, bakery, or kitchen as needed. The position is performed in a grocery store, with frequent contact with supervisors, coworkers, and customers. The work environment has low to moderate noise and may involve hot and cold temperatures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • At least 18 years of age.
  • Previous food service experience.
  • Current food safety training certificate, renewed every three years.
  • Ability to communicate effectively and respond to questions in one-on-one and small-group situations with managers, customers, and the general public.
  • Excellent interpersonal skills.
  • Basic math and number-recognition skills.
  • Ability to understand and follow written, oral, or diagrammed instructions using common-sense judgment.
  • Ability to use department equipment properly.
  • Adequate knife-handling skills.
  • Accuracy, thoroughness, and responsibility for one's own actions.
  • Ability to work scheduled hours and days, including weekends and holidays.
  • Ability to meet the physical demands of the role, including standing and walking; repetitive hand and arm movements; reaching; carrying, lifting, and moving supplies, food, and equipment; pushing and pulling carts; bending and twisting; and lifting up to 40 pounds.
  • A high school diploma or GED is preferred, not required.

Nice To Haves

  • High school diploma or GED.
  • Ability to read and speak English and Spanish.
  • Ability to understand and follow instructions in both English and Spanish.

Responsibilities

  • Promptly respond to customer requests for hot food products and provide excellent service.
  • Handle, display, dispense, weigh, and portion food in appropriate containers.
  • Accurately process and accept payment for department purchases.
  • Maintain cleanliness and food safety, including using gloves and a hair net and keeping the work area sanitary, orderly, and free of hazards.
  • Use safety measures when handling or carrying hot food trays and help protect customers, vendors, and employees from hazards.
  • Restock food displays and retrieve food from the back room, kitchen, or cooler as needed.
  • Restock containers, bags, utensils, and other supplies.
  • Sweep or mop floors and wipe countertops, cooking areas, and display cases as needed.
  • Wash, sanitize, and properly store dishes, knives, plates, utensils, and department equipment.
  • Follow department procedures and applicable federal, state, and company health, safety, and sanitation codes.
  • Report accidents promptly according to company procedures.
  • Attend and participate in departmental and store meetings.
  • Maintain punctuality and good attendance, and ensure work responsibilities are covered during foreseeable absences.
  • Assist in the cafeteria, bakery, or kitchen as needed.
  • Assist with supply orders and notify the manager when supplies are low.
  • Replace paper or ink cartridges in registers, printers, or other equipment as needed.
  • Perform other work-related duties as required.
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