Host - Uchiko Plano

Uchi Restaurants • Plano, TX

13d

About The Position

Hai Hospitality is accepting applications for a Host at Uchiko Plano. Hosts support restaurant service by managing reservations and walk-ins, setting guest expectations, providing cocktail service for waiting guests, and creating memorable guest experiences. Hosts earn an average of $19–$22 per hour, including base pay and tips.

The role involves learning the menu and Japanese cuisine, receiving peer-led training about beer, wine, and sake, and keeping guests informed while they wait. Hosts coordinate with managers, servers, and other team members to plan table placements, communicate guest preferences and notes, monitor dining-room pace, and support smooth table turns.

Hai Hospitality is an Austin-based, multi-concept restaurant group whose concepts include Uchi, Uchiko, Uchiba, and Loro. The company emphasizes hospitality, giving back, employee craft and creativity, and creating an inclusive workplace. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Requirements

• Effectively communicate with guests and other employees.
• Detect and identify safety issues and comply with safety guidelines and standards.
• Lift and carry trays, dishes, equipment, and goods weighing up to 50 pounds; stock inventory and perform restocking duties.
• Stand and walk for extended periods.
• Bend, stoop, and reach to access areas and items.
• Work in a fast-paced, high-pressure environment and move quickly to respond to customer needs.
• Work in a variety of temperatures, including hot and cold conditions.
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.
• Use kitchen equipment safely and efficiently, including ovens, grills, and knives.
• Work in close proximity to coworkers in a crowded kitchen or serving area.
• Tolerate exposure to potential allergens and food odors.
• Understand directives and communicate effectively with leadership and coworkers.

Responsibilities

• Learn the menu and Japanese cuisine.
• Learn about beer, wine, and sake through peer-led beverage training.
• Provide cocktail service to guests waiting for a table.
• Manage reservations and walk-ins, set guest expectations, and create memorable guest experiences.
• Monitor the pace of the dining room and communicate with the team to support smooth transitions during table turns.
• Review, plan, and execute table placements and reservation preferences.
• Communicate guest notes to managers and servers.
• Build trust with guests and keep them updated while they wait.
• Follow safety guidelines and standards and help identify safety issues.
• Maintain an organized workspace, store supplies properly, and clean surfaces.
• Maintain a professional and hygienic appearance, including proper uniform and grooming.
• Communicate effectively with leadership, coworkers, guests, and other employees.

Benefits

• Medical, dental, vision, and accident insurance options
• Employee Assistance Program with mental health services
• Employer-matched 401(k) savings plan
• Opportunity for career growth; promotions are made almost exclusively from within
• Dining discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed